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Client's can't log in using wifi

July 17, 2011 5:35pm

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  • #1 / Jul 17, 2011 5:35pm

    nomoretables

    42 posts

    So I set up 2 meetings with different clients and in both meeting I could not log into the backend. Using 2.2.0 and 2.2.1

    Both client’s are were using a wifi internet connection, different ISP’s. Luckily I had a 3G modem on hand, and that worked just fine. I had a similar issue and posted here with 2.1.3 http://ellislab.com/forums/viewthread/188193/ that was fixed with

    $config['cookie_domain'] = "";
    $config['cookie_path'] = "";
    $config['cookie_prefix'] = "";
    $config['admin_session_type'] = "c";
    $config['user_session_type'] = "c";
    $config['require_ip_for_login'] = "n";
    $config['require_ip_for_posting'] = "n"; 
    $config['secure_forms'] = "n";

    But this is not working for the above 2 sites. Previously I was given an explaination that it was to do with the internet wan/lan, which seems to be the case, but basically all my clients use wifi. I can’t really tell them to stop using wifi. They argue that they can log into other sites just fine, which is a fair point. Been using wordpress/joomla for years until a recently switched to EE, never had a problem like that before…

    Thanks
    Nomoretables

  • #2 / Jul 18, 2011 1:51pm

    Sue Crocker

    26054 posts

    Hi, nomoretables.

    If the client can login from home but not at an office location or somewhere there is a restriction on wifi.—can you replicate the problem?

    For instance, when I use public wifi at Panera’s - there are a few sites I just can’t get into that I can at home.

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