Thread

I’ve imported like 11,000 member accounts using the utility and it worked just fine.

The problem is with the remaining 100 or so accounts where the imported data needs to overwrite the existing records.

I’ve created an XML file structured as per documentation:

<members>

<member>
<member_id>33</member_id>
<username>dummy</username>
<screen_name>dummy jr</screen_name>
<email>[email protected]</email>
<some_custom_field>apples</some_custom_field>
<member>
...

</members>

I would expect for system to simply overwrite the existing records with the new data (e.g. find member_id=33 and update username, screen_name, email, ...).

What actually happens is that the system complains that the records already exist (e.g. existing record may have the same username as the one I’m trying to import - that shouldn’t matter, should it?).

How do I solve this?

Thanks

Hi Milan,

The Import Tool simply does not include the functionality to update existing member data. It is only for importing members that do not exist. You may have to go about editing these manually. It would make for a good feature request though