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Member trouble logging in / remaining logged in

June 21, 2011 7:18am

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  • #1 / Jun 21, 2011 7:18am

    daithi

    38 posts

    Hi there,

    One member is having trouble logging in and remaining logged in.

    On entering username and password at the CP login page, the user is returned to that page, without an error message. This happens 5 - 10 times before a successful login.

    Once logged in, the user is logged out as they move from page to page, eg Edit Entry, Submit etc. They are brought to the CP login page, and as before, there is no error message.

    The user is having this issue across multiple browsers (IE Firefox and Safari) and on two separate computers (in a variety of locations).

    The site is running EE2.1.3
    Any help is much appreciated.

  • #2 / Jun 22, 2011 4:19am

    John Henry Donovan

    12339 posts

    Hi daithi,

    Can you try adding the following to your config.php file please and see if that works for your member

    $config['admin_session_type'] = "c";
    $config['user_session_type'] = "c";
    $config['require_ip_for_login'] = "n";
    $config['secure_forms'] = "n";
  • #3 / Jun 22, 2011 7:14am

    daithi

    38 posts

    Thanks John, I’ve added those and I’ll see how they get on.

  • #4 / Jun 22, 2011 8:05am

    daithi

    38 posts

    Just got word back that everything is working now. Thanks!

    Out of curiosity, are there any security implications for this change?
    Thanks
    D

  • #5 / Jun 23, 2011 4:18pm

    Kevin Smith

    4784 posts

    Hey D,

    With cookies, there’s the option during login to check a box that’ll keep you logged in, so don’t check that, and make sure to log out before leaving a public computer. (Of course, that’s a best practice regardless of login method.)

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