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cannot see groups in communicate section

June 09, 2011 10:31am

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  • #1 / Jun 09, 2011 10:31am

    socaprice

    217 posts

    Hi,

    I have 4 groups besides the usual default groups. When I go to the message area I only see two of the groups I created. Two are missing; I believe I create them the same way, is there something that needs to be done to enable me to see and therefore pick those groups to send messages?

    socaprice

  • #2 / Jun 09, 2011 3:59pm

    Sue Crocker

    26054 posts

    socaprice, I’ve seen one other person have this issue.. Tell me more about the history of this site. Was it initially a 1.x site, or was it always 2.x?

  • #3 / Jun 09, 2011 4:02pm

    socaprice

    217 posts

    Built in 2.x from scratch.

    Thanks,

    p.s. Add-ons:
    Solspace - User, Freeform
    Pixel - Wygwam, Matrix

    and a couple other smaller add-ons

  • #4 / Jun 10, 2011 5:47pm

    Kevin Smith

    4784 posts

    Hey socaprice–

    I think it’s probably just a matter of enabling a preference for each group. Could you try the solution in this thread post, and let me know if that takes care of it?

  • #5 / Jun 10, 2011 6:34pm

    socaprice

    217 posts

    Yes that was it!

    Thanks Kevin

  • #6 / Jun 11, 2011 5:13pm

    Greg Salt

    3988 posts

    Hi socaprice,

    Glad that Kevin was able to help with this. Please post again if required.

    Cheers

    Greg

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