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Registering as a member error

May 19, 2011 12:44pm

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  • #1 / May 19, 2011 12:44pm

    davidmei

    26 posts

    The current IT person has left the workplace where I’m currently employed. I’m trying to set myself up as a super admin and it’s giving me this error,

    The username you chose is not available. The email you chose is not available.

  • #2 / May 20, 2011 6:43am

    John Henry Donovan

    12339 posts

    Hi davidmei,

    Welcome to the forums 😊

    Are you logged into the control panel as the another SuperAdmin?
    Are you registered as a member on the site already?

    If you got Members -> View All what do you see under Member Group beside your name?

    Could you walk us through the steps you are taking to make yourself an admin please?

  • #3 / May 20, 2011 10:35am

    davidmei

    26 posts

    Yes the last person wasn’t really pro-active. Took me 2 hours before I realized that individual gave me a member account. All is resolved now. Thanks

  • #4 / May 20, 2011 10:54am

    Sue Crocker

    26054 posts

    Glad you were able to figure out what the problem was. Don’t hesitate to post again as needed.

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