Thread

Hello,

I have just installed ExpressionEngine 2.1.3 on a clients site.

Everything went well, except when I log in there is no formatting to the control panel. If moved the CP_theme out of the themes folder and placed it in the systems folder as suggested by the user guide, I get the following error message.

“An Error Was Encountered, Unable to load the requested file: _shared/menu/item_parent.php”
When I try to login.

I also get:

“An Error Was Encountered, Unable to load the requested file: account/login.php”

Any suggestions? Thank you.

tedhutchins,

Welcome to the forums 😊

I believe moving the folder method was for EE1.x only. Can you move it back please.

Can you then add the following to your config.php file please

$config['theme_folder_path'] = '/home/domain/public_html/themes/';
$config['theme_folder_url'] = 'http://www.domain.com/themes/';

Make sure its your full server path

Thanks John,

But, I am still not getting any CSS formatting in the login page, or the control panel.

I moved the cp_themes back to the themes folder and I added:

$config[‘theme_folder_path’] = ‘/magma/users/u62/ocl/public_html/themes/’;
$config[‘theme_folder_url’] = ‘http://www.ocl.ca/themes/’;

To the top of expressionengine/system/config/config.php

Also, I noticed in the General Config (control panel) that the path and URL were already being recognized before I made the changes to the config.php.

Thanks

Also, I noticed in the General Config (control panel) that the path and URL were already being recognized before I made the changes to the config.php.

Thanks

Hi tedhutchins,

That’s because those values are also stored in the database. However, any values you have in config.php always take precedence, so that’s why we typically suggest it for troubleshooting. Folks migrating sites between a dev server and a live server also tend to prefer using config.php since it’s independent of the DB which is much harder to sync between environments.

With regards to your issue, is this behavior consistent across several different browsers? Firefox, Safari, Chrome, Internet Explorer, etc…

Double-check your theme_folder_path config variable for me if you would. Nine times out of ten, that’s the culprit when CP styles aren’t loading.

Kevin

Hi Kevin

The theme_folder_path config checked out OK.

I’ve tried Firefox, Safari and Chrome on a Mac and a PC and I am getting the same results as before for all 3.

I tried Opera on a Mac and PC and it worked, the formatting appears to be OK.

I tried Explorer on a PC and it worked, the formatting appears to be OK.

If it’s possible I would prefer to do my development in Firefox. Is there a fix?

Thanks, Ted

Well this definitely isn’t expected behavior, so we’ll get you fixed up, no worries there.

Have you tried clearing all caches at CP Home > Tools > Data > Clear Cached Data?

Let’s also make sure we’re entering the correct server path. Add this to a new file called path.php, place it in your /themes directory, and pull it up in your browser:

<?php
$path = getcwd();
echo $path.'/';
?>

Now take what’s displayed and use that as your theme folder path. Was it the path you were already using?

Kevin

Hi Kevin,

Thanks, unfortunately because of a few other issues, I decided to go back to EE1.7. Everything is working as expected so far.

Cheers, Ted

Hi, Ted.

Sorry you had to go back to EE 1.7, but let us know if we can assist further.