Thread

Hello again,

I am having a problem with guest comments. My site is not yet live and when I am logged in, I can add a comment and it is displayed ok. However, if I switch the site ‘on’ and then log out and try to add a comment as a guest, I get an error message: “You are not allowed to post comments.”

In the Comment Posting Preferences for the blog in question I have the following settings:

Allow Comments - Yes
Require membership - No
Enable Captcha - Yes
Require email - No
Moderate - No

I am using v. 1.7.1

I think the relevant piece of code is:

<div>
{exp:comment:form preview="blog/preview"}

{if logged_out}

Name: <input type=“text” name=“name” value=”{name}” size=“50” /></p>

Email: <input type=“text” name=“email” value=”{email}” size=“50” /></p>

Location: <input type=“text” name=“location” value=”{location}” size=“50” /></p>

URL: <input type=“text” name=“url” value=”{url}” size=“50” /></p>

{/if}

<textarea name=“comment” cols=“100” rows=“12”>{comment}</textarea></p>

<input type=“checkbox” name=“save_info” value=“yes” {save_info} /> Remember my personal information

<input type=“checkbox” name=“notify_me” value=“yes” {notify_me} /> Notify me of follow-up comments?

{if captcha}

Please enter the word you see in the image below:

{captcha}

<input type=“text” name=“captcha” value=”{captcha_word}” maxlength=“20” /></p>

{/if}

<input type=“submit” name=“submit” value=“Submit” />
<input type=“submit” name=“preview” value=“Preview” />

{/exp:comment:form}
</div>

I would be really grateful for any insights into why this might be happening!

Thank you,

Marian

Hi, marianway. Is the url you’re looking at have a url_title in the third segment? While you have comments allowed, are you certain they are for this particular entry? Is this a MSM site?

Hi Sue,

Thanks for getting back to me.

Yes comments are allowed for this entry. And no it is not an MSM site. And yes the URL has a URL title in the third segment.

I have a template called ‘blog’ which lists eight entries per page, and a ‘discuss’ template which shows the whole of one post with the comments at the bottom, then the comment form.

So the URL of an individual entry is http://www.cleanlearning.co.uk/blog/discuss/name-of-blog-post.

As I say, the site is not live, but I could switch it on temporarily if you needed to look at it.

Marian

Hey Marian—

I don’t think this would solve the issue, but it is highly recommended to include the channel parameter in the comments tag when using URL Title to determine which entry this comment should be attached to. More info in the user guide. Always good to knock out potential future problem areas. 😊

Here’s where I think the problem is though: If you go to Admin > Members and Groups > Member Groups, make sure the “Guest” group has privileges to post comments.

Does this make sense? Let me know if that takes care of things!

Kevin

Thank you so much!! Yes this has worked.

And thanks for the advice re the channel parameter… however I am on v. 1.7.1 so don’t have channels. Does this still apply to me? If so, can you send me a snippet of example code to show me what you mean (I am still finding my way around…)

Thanks!

Marian

Ah! Looks like I was on auto-pilot for a minute there. What we call “channel” in EE2 was called “weblog” in EE1. The link to the relevant part of the user guide for EE1 is here.

Hope this helps!

Kevin

Thanks Kevin, got that now. 😊
Marian

Hi Marian,

Glad that Kevin was able to help you get this resolved. Please post again if you have further questions or problems.

Cheers

Greg