Thread

Hi Robert,

Can you clarify for me; are you saying that the extra quote and the bracket did exist in the image properties and that you’ve now removed them?

Cheers

Greg

No, the extra quote and bracket did not exist in the image properties.

In an attempt to force a change in the image source url of the existing entry, I tried changing the Image Properties to only border=“1” but the change did not show up in the source url of the existing entry. Hope that’s more clear.

Hi Robert,

Please check your email in a few minutes.

Cheers

Greg

It has been 6 days since I responded to a PM with site access info, but nothing has happened. I’m wondering if the information was received.

Perhaps the following may offer some clues for what to do about the images not displaying on the pages. When I view source on the page, here is the image URL (note that the EE system directory is in directory1 and the path to the image is correct):

<a href="http://mydomain.org/directory1/images/uploads/image_name_thumb.jpg">http://mydomain.org/directory1/images/uploads/image_name_thumb.jpg</a> border=

The html space character after the path makes the border tag part of the path to the image, making the link invalid. Also the border attribute is scrambled: It should be border=“1”, not border=” 1=”” 

When I look at the entry on the Edit page, this is the image link:

https://ellislab.com/asset/images/team-photo/image_name_thumb.jpg

“filedir_1” is providing the correct path to the image. There is no space character before the border attribute and all the attribute syntax appears correct. Also, the order of appearance of the image attributes is different than in the img src link that shows up on the displayed page. Somehow the link in the entry is getting corrupted by the process of building the page.

Hi, Stoelting -

My apologies for the delay in response.  We’ve had a look and this one is turning out to be a difficult one to track down. It has been escalated to our dev team and we’ll update you as soon as we have more information.

Thank you!

Hi Stoelting,

We’ve determined this is indeed a bug. Luckily there’s a simple workaround; under Channel Posting Preferences for the affected channels, change Default HTML formatting in channel entries to Allow ALL HTML. Let us know if that works for you.

It was already in the “Allow ALL HTML” mode. So I tried changing it to “Default HTML” but there was no change. I changed it back to “Allow ALL HTML” and it was still the same.

Hi Stoetling,

I changed the formatting of the affected channel back to ‘Allow All HTML’ and then resaved an entry (#3068) and this seems to have fixed the issue for that entry on the test template (miraclesnews/test). Can you please check and confirm that is correct now?

Cheers

Greg

The images are now showing up for all the articles. Great!

But there is another issue regarding adding an image to an entry. I don’t know if this is related to the issue of images not being displayed. Let me know if I should post this in a separate thread.

When I tried to make a test entry into the Miracles News publish page, I could not get the image link to be placed in the entry field (either First Paragraph or Full Article). Here is what I did.

With the cursor in the field where I wanted to add an image, I clicked the “Add Image” icon below the field. The File Manager came up overlayed on the publish page. I selected “Image Upload Directory” and a thumbnail gallery of images I know to be in the upload directory appeared. I scrolled to the image I wanted and clicked on the image. I clicked on the image. Nothing happened. I double clicked, and nothing happened. I closed the File Manager window. There was no img src link added to the field.

Hi Stoelting,

I just logged in and tested this and I saw an issue the very first time I tried this but not subsequently either with Safari 5.0.5 or Firefox 4. You must be certain to make sure that the ‘Images’ tab is selected - switching between ‘Upload File’ and ‘Images’ will make sure that is the case. The first time I logged in when clicking the Add Image icon I saw a partially loaded list of thumbnails when in fact the ‘Upload File’ tab was selected. Repeatedly logging out and back in again using different browsers did not show this issue again so I’m wondering whether this is some sort of caching anomaly on your server. I cannot replicate this at all on my test server. Which browser are you using? Can you please test this again making sure that you have the correct tab selected in the File Manager?

Cheers

Greg

I just logged in and tested this and I saw an issue the very first time I tried this but not subsequently either with Safari 5.0.5 or Firefox 4. You must be certain to make sure that the ‘Images’ tab is selected - switching between ‘Upload File’ and ‘Images’ will make sure that is the case. The first time I logged in when clicking the Add Image icon I saw a partially loaded list of thumbnails when in fact the ‘Upload File’ tab was selected. Repeatedly logging out and back in again using different browsers did not show this issue again so I’m wondering whether this is some sort of caching anomaly on your server. I cannot replicate this at all on my test server. Which browser are you using? Can you please test this again making sure that you have the correct tab selected in the File Manager?

When I click the “add image” icon and the File Manager window overlay appears, there are 2 tabs in the left column. The top one is red with a right arrow, labeled “Upload File.” The second is dark grey, labeled “Image Upload Directory.” When I click it, it becomes red with a right arrow and thumbnails of the images in that directory appear on the right. I can navigate to the image I want using the arrows at the bottom. But when I click on the image I want, nothing happens.

This still occurs after clearing the cache in both Safari 5.0.5 and Firefox 3.6.17. I also tried it on my laptop from Firefox 4.0.1. I have never accessed the control panel from my laptop, so there was no cache. Are you using your test template or the index template for this group? Maybe there is some garbage in the index template that causes this?

Hi, Stoelting, Greg meant a caching problem on your server, not your browser. In other words, try clearing your caches on the server. It wouldn’t hurt to delete them via FTP. You’d delete everything in the /system/expressionengine/cache folder except the index.html file.

Clearer the expressionengine/cache folder. The problem remains.

What I did find..

Is that I could add the first image, then went to a second field in the entry, and saw what you mean. Clicking the tree icon brought up the view, but I couldn’t click. I had to re-pick the folder and then the I could add the second image.

That sounds very much like an issue we saw earlier when trying to upload twice. (Fixed in 2.1.4 beta.) I don’t see this as a problem in a slightly newer release I’m testing now.

Hi Stoelting,

The behavior you’re seeing, where the file chooser does not insert a link to the chosen image, can occur if you’ve removed the IMG formatting button under My Account > HTML Formatting Buttons. In any case it should be rectified with the 2.1.4 beta. Let us know if you still need any assistance with this. Thanks!