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Hi, can someone help me to resolve this issues??

I had created a custom field called “Learn Thumbnail”, and the field type is “File”.
I able to upload selected image to server.

But the “File Manager” cannot display the image (Please refer to attachment).

When i checked those thumbail <img >, it not link to the path that I save.
The path suppose is http://example.com/userfiles/ASEANpreneurs_Logo.jpg

http://example.com/themes/cp_global_images/default.png

Where can I change path of “File Manager”??

Please kindly assist me, I need this urgently. Thanks a lot

Hi Jacy,

It looks like it is uploading the image already but unable to make the thumbnail.

If you look in the upload folder that you specified for that upload destination is there now a folder called _thumbs and is there some thumbnail images inside of it?

What version and build of EE are you using?

Can you run our server wizard please? This will tell you if your server is able to create thumbnail images or not.

Hi John

Yes! can upload image but din make thumbnail.
I checked my upload destination, there got a folder called “_thumbs”, but inside dont have any thumbnail images

I using v2.1.3

I m not really understand the result of Server wizard, but seem it show cant create thumbnail image

Hi, Jacy -

Can you let us know the permissions on that new _thumbs folder, please? That may be the clue to what is going on.  If it is not 777 permissions, you might try setting it to 777 permissions and see if that helps.

If that is it, we’ll need to troubleshoot the permissions on newly created folders, but this should move us forward in knowing exactly where the problem is.

Thanks!

Hi Lisa,

Now my file upload path is

/XXX/www/example.com/public_html/userfiles <== permission is 777
and
/XXX/www/example.com/public_html/userfiles/_thumbs <== permission also is 777.

is it any related with “make thumbnail”?

Jacy,

Looking at your Server Wizard output it looks like not all features of GD might be installed

If you open up your control panel and goto Tools -> Utilities -> PHP Info

Can you tell us what you have for memory_limit

Now look for what I have attached. Do you have similar?

This is also a nice add-on to let you know the general health of your EE install

Hi John

Thanks for your advice

I had figured out the solutions.

After I enable the GD library, the issues had settled in pretty way~!

Thanks a lot

Excellent 😊 Thanks for coming back to use. Feel free to start a new thread if you have any more questions