Thread

I’ve checked all of the available information on the forums and on-line and cannot seem to get this to work; whenever I try and create a custom publish layout for my channel, nothing happens; the fields flicker monetarily after I hit “Save Layout” but there’s no confirmation. When I revisit the page, it simply returns to the default layout.

No Javascript errors are reported; no errors whatsoever reported in Firebug; tried in IE9, Chrome 10, Firefox 4 etc.

Hitting “Remove Layout” works but doesn’t get me anywhere; I’ve run the truncate query in sql as was advised in another post to truncate; there’s no 406 error (reported on in another post); file permissions look fine(?)...

I’m out of ideas.

:(

Help!

version 2.1.3 build 20110411; fresh install.

This is probably too obvious to be the problem, but before you click ‘save layout’ do you tick the checkboxes of the relevant member groups? You can save separate layouts per member group

I forgot to mention it but yes, I did select a relevant member group; when I don’t, I get the standard warning from EE @the top of the screen reminding me to do so.

Edit: I’m logged in as Super Admin when I try this.

Hmmm. This may sound dumb, but I would start by re-uploading your EE files to the server - a dodgey FTP program may have mangled something.

Since you mention Firebug you’re obviously fairly technical. Have a look at the Net tab for the AJAX requests it’s making, and see what is being returned. I’ll bet there is a PHP error in there somewhere getting sent back instead of the appropriate JSON. Mine returns {"messageType":"success","message":"Layout successfully saved."} You can look at this in Chrome dev tools too.

One other thing to check is that you may have have hidden/removed required custom fields from the layout, and it wont save since those fields need to be there

Firebug is bloody useless (at least on this occasion). I’d forgotten there was a Developer toolkit bundeled in with Chrome….

The console is reporting a 412 precondition failure error whenever I hit “Save Layout”. No other information besides this.

FYI - I’ve been using Filezilla to transfer the files; I’ve done it twice to be sure on two separate installs with no issues.

Edit: I can post you the response header if you’d like?

Found the problem! mod_security rule on apache was triggering a false alert and blocking the said request. I’ve filed a support ticket with my web host (34SP) who say they’ll whitelist my IP address to prevent the rule from firing again.

A bit annoying but at least it’s sorted.

I swear my mind is turning to mush…

Thanks for all your help, CrescendoNZ.

(-:

Thanks for the assist, Crescendo.

Spherevision, glad you were able to figure out that the problem was mod_security.

Feel free to start a new thread if you have any more questions.