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Hi,

I had created a new File Upload Preferences, which called ‘user_upload’.
I tried to upload image by File Manager, and it uploads fine.
But file manager image thumbnails not working, and when I click to insert and image, it says “undefined” in the publish form instead of showing the thumbnails.

FYI, EE2.1.1, fresh install, on Engine Hosting. GD2 is enabled.

And I found out that the default URL of File Manager is
http://example.com/themes/cp_global_images/[filename]
Actually the URL should be
http://example.com/userfiles/[filename]

is it any way to change the default URL of File Manager??

Hi, Jacy -welcome to our community!

I don’t see a license on your account.  Can you please email sales with your license number and we can get you set up with full support access?

Thank you.

Edit: License info received, thank you!

i have this same problem. i just uploaded images into a directory that is w/in file manager, it shows a list of the images when i try to add in a channel entry (but it’s not showing a true thumbnail… just a blank box). then when i add it to the channel entry, it shows as undefined. i thought bulk ftp’ing the images would make populating the channel entries easier!

eta: 2.1.3

fixed! i’m on client’s weird server. so needless to say, i checked the permissions on the directory and they were not 777. updated and they’re fine, i see the images i uploaded! 😊