Thread

I have a new upgrade of 1.7.  I had been using 1.2 for a long time and decided to upgrade since I was changing the focus of my website. Anyway, I got the new version up and running about a week ago with no problems, but this evening I went to control panel and it wouldn’t open, so I clicked that I forgot my password and I got a new one sent to me by email.  I tried it and it didn’t work, but I didn’t get a error message, just the page wouldn’t open into control panel.  I’m going crazy, please help me.

Isn’t there anyone who can help me get into my control panel?  Is there some way to reset it?

I sent this about ten hours ago and still have not gotten a response.  Maybe I’ll get a reply if I resubmit my request.

I have a new upgrade of 1.7.  I had been using 1.2 for a long time and decided to upgrade since I was changing the focus of my website. Anyway, I got the new version up and running about a week ago with no problems, but this evening I went to control panel and it wouldn’t open, so I clicked that I forgot my password and I got a new one sent to me by email.  I tried it and it didn’t work, but I didn’t get a error message, just the page wouldn’t open into control panel.  I’m going crazy, please help me.

Hi keniza,

When you say the control panel isn’t opening, what exactly is happening? Is the login page simply reloading when you hit submit? If that is the case, clear your browser’s cookies and cache, then open system/expressionengine/config/config.php and add

$config['admin_session_type'] = 'c';

right above the ‘END EE config items’ line. Does that help get you logged in?

Hi, Keniza - I am sorry it’s taken a bit to get you some help.  I’ve merged your requests, re-posting does not get a faster response as we respond in the order posts came in: oldest first.

Thank you!

Brandon,
How do I add the code to the config file?  I opened up Filezilla to get to the database and it just wants me to download the config file, and keeps asking if I want to overwrite the old one if I open it.  I cannot get into Control Panel, so I can’t do it from there.

I cannot get find a way to add the code.  Please help, I’m an idiot when it comes to these things.  Actually, I’m an idiot when it comes to most things.

Hi keniza,

When you say the control panel isn’t opening, what exactly is happening? Is the login page simply reloading when you hit submit? If that is the case, clear your browser’s cookies and cache, then open system/expressionengine/config/config.php and add

$config['admin_session_type'] = 'c';

right above the ‘END EE config items’ line. Does that help get you logged in?

I want to know how to open the config.php file?  Do I go to the database on the sftp host or do it through my browser.  If through my browser, how do I get there?  Finally, “System” I renamed when I installed as suggested.  Should I write the new name instead of “system” when I open it?

By the way, I use FileZilla to get into the Sftp host.  When I right click “config.php” and select “view/edit” it keeps requesting me to overwrite my config.php.  Should I do that?  Otherwise, how do I view it?

Hi, Keniza - I am sorry it’s taken a bit to get you some help.  I’ve merged your requests, re-posting does not get a faster response as we respond in the order posts came in: oldest first.

Thank you!

Thanks, but I really need help.  I don’t understand what I need to do.  Without being able to use control panel, I can’t do anything with my website.  I don’t have much time to work on this.

Hi,Keniza -

You need to download the file “config.php” using your FTP program.  Open that file in a text editor (one made for editing HTML, not Word) and add the code the way Brandon recommended, then re-upload it to your server.  Please let us know the results of trying that.

Thank you!

Thanks for the response.  I’ll try that.

Hi,Keniza -

You need to download the file “config.php” using your FTP program.  Open that file in a text editor (one made for editing HTML, not Word) and add the code the way Brandon recommended, then re-upload it to your server.  Please let us know the results of trying that.

Thank you!

I use the Filezilla, downloaded “config.php” into a text editor, added the line, went back and replaced the old copy with the new one.  Then, I tried to open the control panel and still it refused to open. It just sits there, eats my password (does not show an error message - so the password must be okay).

Here’s the link to my control panel: [deleted]

What’s wrong?

[Mod Edit: Removed link to CP for security reasons]

I went back Enginehosting.com and did some more begging.  They checked it out and realized that $config[‘admin_session_type’] = ‘c’; should be $conf[‘admin_session_type’] = ‘s’;  After doing that, it worked.  I guess I was requested to use EE2 instead of EE 1.7.  I thought I wrote this was for Version 1.7.  Anyway, now it works and I want to give a shoutout to Jimmy Brown at Tech Support for EngineHosting. 

Thanks for replying to my request and thanks for pointing me in the right direction.  The code was what was necessary, it was just EE1 not EE2 that was needed.

Hi keniza,

My apologies for mixing up your ExpressionEngine version! Glad you seem to be back up and running. Is everything still working OK?

😊 No problem.  You sent me on the path to solving the problem.  So far, everything is working fine.  Thanks for you help.  I’m sure I’ll be back for more help in the future.  Actually, I do have a question: I’ve added Captcha and other free install to my EE 1.7 version, but I’m still having problems with computer-generated spam trying to sign up as new members.  Is there any other free install I can use to eliminate those pesky jerks?  I’d hate to have to turn off the membership feature entirely.  That’s what I had to do with my old site in EE 1.2.0.  I was hoping this newer version was more robust in filtering such non-human activity.