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This question may be related to a resolved thread.

We have created a number of Member Groups.  When I attempt to login as a member, via the system login page, I get a “An Error Was Encountered” Message.  However, if I delete everything after ~/system/ in the address bar and hit return, I’m logged in to the CP.

I tried the settings Ingmar suggested in the above thread, but that didn’t change anything.

Any ideas?

Hi, Geoff. Can you tell us more about the domain you’re working with? Has it finished replicating? Can you tell us which version/build of EE1.x you’re using? See EEWiki:// HowTo Determine My EE Version

Hi Sue.  EE version 2.1.1.  EE is installed on a load balancer, behind a VPN (company intranet).  Everything else works fine.

Hi, Geoff,

The people attempting to login are internal, or coming externally, to the site?

Have you played at all with turning off Secure Forms in Admin > System and Security preferences?  Or even perhaps not requiring an IP? Normally that would lead to the “Not Authorized” error but it is worth a shot anyway.

The error you posted as well - that’s the exact error?

We’ll work with you on this, but definitely need a bit more information along the way.

Thank you!

Hi Lisa,

I figured it out.  Structure is installed, and we had the Redirect to Structure on login and publish options set to “yes.”  Since these member groups that we created do not have access to Structure, they were getting that error.  Turning those settings to “no” solved the problem.

Case closed.

Thanks!

Hi Geoff,

Thanks for the update and glad that you got this figured out.

Cheers

Greg