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Unable to Access CP - Disallowed Key Characters or Login Screen Reloads

February 24, 2011 4:14pm

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  • #1 / Feb 24, 2011 4:14pm

    AnotherMuse

    106 posts

    I cannot access my control panel.

    If I set the config file to use either “c” or “cs” for admin logins, the login page reloads without letting me in. If I change it to “s,” I get the “Disallowed Key Characters” error.

    I updated that error to show the string that it is crashing on, and it’s crashing on the login name, which is 7 characters, all lowercase letters.

    Clearing browser cache/cookies doesn’t help.

    2.1.3 installed. Disabling extensions doesn’t help.

    The error occurs in both IE8 and FF3.6. It is local to this site; I can log in to other EE sites just fine.

  • #2 / Feb 25, 2011 9:17am

    Ingmar

    29245 posts

    Are you using mod_rewrite in any way (i.e. removing index.php from your URLs)? The login name is only 7 letters from a-z, is that correct?

  • #3 / Feb 27, 2011 4:42pm

    AnotherMuse

    106 posts

    No rewrites on this site at all—.htaccess file is entirely blank.

    Correct on the login name.

  • #4 / Feb 28, 2011 7:45am

    Sue Crocker

    26054 posts

    Hi, AnotherMuse. I’d go back to ‘c’ instead of using ‘s’ only for testing. Is this a MSM site? When did this start happening? Do you recall if you had any extensions loading?

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