So it’s the email address? Have you added that recently?
This is an archived forum and the content is probably no longer relevant, but is provided here for posterity.
The active forums are here.
February 24, 2011 5:21am
Subscribe [3]#16 / Feb 24, 2011 3:38pm
So it’s the email address? Have you added that recently?
#17 / Feb 24, 2011 3:40pm
I’m hoping for someone from techs support to pop in here as well, it usually doesn’t take this long!
You’re right, but you keep on bumping this thread to the bottom of the queue 😊
Just trying to help 😉
Andrew Weaver solved it! Looks like the Cloudflare (CDN) email address obfuscation (which is supposed to hide email addresses from being plain text) was breaking something in the code of the page itself - an email address that is within a block of Javascript, causing a Javascript error and the issue I described above!
I turned that off, and everything is back to normal!
So was that an extension issue then?
#18 / Feb 24, 2011 3:40pm
Nope! I’ve had that email obfuscation feature on for months now, and I have been on the latest build of EE since the day it was released. I’m just guessing here, but it’s likely a bug with the way Cloudflare was doing things, since that email address in the code has been there forever, and this problem didn’t come up until yesterday.
#19 / Feb 24, 2011 4:02pm
So, that’S working for you? I don’t even know what Cloudflare is, sorry 😊
#20 / Feb 24, 2011 4:33pm
Wasn’t an extension issue - I had to actually log into the control panel of the CDN and turn that feature off, and everything in the EE CP was back to normal!
#21 / Feb 24, 2011 4:35pm
So to repeat, you’re good?
#22 / Feb 24, 2011 4:42pm
Yep!
#23 / Feb 24, 2011 4:43pm
Woot! 😊