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Hi, Linda,

The files impacted were the root index.php and two files were added to system/modules/pages.

There’s no way to advise on how to prevent this without knowing exactly how the hackers got into your system.  It is possible that they didn’t hack your site directly, but came in through a script on another user’s account.

The only way to know is to email your host and ask them to help how the hackers got in; this should also alert them to the security issue.  If you get no help from them; then honestly? I’d recommend another host.  EngineHosting comes to mind - and security is very important to them. =)

Thanks for the advice Lisa, I appreciate it.

My site has been hosted by Dreamhost for over 10 years and luckily, never had a security problem before. It’s a vicious circle though, the host blames third party and third party blames the host. I really don’t want to shut down my site because of this, but at the same time I don’t want my website blacklisted by search engines because of the spam. As I mentioned above, when I Bing.com my website address the description for my website is Spam related; “Buy cialis professioanl online | Top Canadian Online Pharmacy…, and I have no idea how to undo that damage.

Good to hear from you again Lisa, hope you’ve been well.

Linda

Linda, I’m not blaming the host.  I’m just saying that the host is the only one able to access the information that we need to figure out how these whippersnappers gained access to modify your files.

Once we have the information from the host, we can go from there.  =)

Ok, thanks Lisa. I just fired off an email to them now.

Linda

Sounds good, let us know what you find out. We’ll be here.