Thread

EE 1.7.0 won’t send emails via the form module. I’ve tried sending email via the email_test.php file and that works fine.

It is a simple form. I have also copied the demo code from the EE docs and that does not work either. When you hit submit it returns you to the homepage instead of the thank you page and the email is never sent.

The form worked previously.

Tried different browsers, checked SPAM filters.

EE email configuration is left as default.

Am using
EE: 1.7.0
Build:  20101018

Extensions - I have marked the ones that are disabled
Edit Tab AJAX (v.1.2.1)  Disabled
Publish Tweeks (v.0.5)  Disabled
Multi Relationship (v.1.0.6)  Disabled
LG Better Meta (v.1.9.1)  Disabled
Category Checkboxes (v.1.1.2)
Checkbox replacement for the categories multi-select box
LG Add Sitename (v.1.2.0)  Disabled
LG Live Look (v.1.0.4)  Disabled
Hidden Weblogs (v.1.0.3)  Disabled
MD Simple Relation (v.1.1.3)  Disabled
Gypsy (v.1.0.6) Settings
LG TinyMCE (v.1.3.3)
jQuery for the Control Panel (v.1.1.1)
FieldFrame (v.1.2.0)

What “form” module are you talking about, exactly? Have you tried sending mail via the “Communicate” tab?

Sorry I mean the user email module.

Sending via the communicate module works.

Sending via the user email module with the form below does not. Nothing else is in the template besides this form.

{exp:email:contact_form user_recipients="false" recipients="[email protected]" charset="utf-8" return="http://www.google.com"}

<h2>Support Form</h2>

<p><label for="from">Your Email:</label></p>

<p><input type="text" id="from" name="from" size="40" maxlength="35" value="{member_email}" /></p></p>

<p><label for="subject">Subject:</label></p>

<p><input type="text" id="subject" name="subject" size="40" value="Contact Form" /></p></p>

<p><label for="message">Message:</label></p>

<p><textarea id="message" name="message" rows="18" cols="40">Support Email from: {member_name}<br />
Sent at: {current_time format="%Y %m %d"}</textarea></p></p>

<p><input name="submit" type='submit' value='Submit Form' /></p></p>

<p>{/exp:email:contact_form}

benbailey,

have you got a link to where we can see it in action?
Are you using a htaccess?
If you add an email address not associated with your email as a recipient does it work?

Hi John,

http://foreverstrong.com.au/index.php/test-contact-form/ - on submit you should got too google.com

http://foreverstrong.com.au/index.php/contact2/ - on submit you should go to a thank you page

Neither of the above pages generate an email.

Using an htaccess but only to remove the www from the beginning of the URL. I assume that would not matter?

Tried different email addresses without luck

I’ve seen weird things happen when you try to remove the www from the beginning of the URL. Can you try without any sort of .htaccess?

That was it Sue. Thanks very much for your help.

htaccess was removing the www while one of my config settings still had the www. Everything else worked bar the emails.

Lesson learned for next time I am debugging. Thanks again.

Very glad to see you up and running. Please post again as needed.