Thread

Hi everyone,
I’m trying to install EE on my new server, but am facing a combination of unexplained blank pages or 500 Internal Errors. I’ve set debug to 1, have enabled error reporting in php.ini but am still stuck with a very frustrating experience and a very tight deadline.

* When I try to run the compatibility wizard, I get a blank page after submitting the database information form.
* When I run the ExpressionEngine install wizard, I get a blank page.
* When I attempt to migrate the old ExpressionEngine setup and to access it, I get a blank page.
* At other intervals, I sometimes receive a 500 internal server error.

I repeat, error reporting is enabled in php.ini:
error_reporting = E_ALL | E_STRICT
display_errors = On
display_startup_errors = On

And debug is set to 1 in EE’s index.php.

Here is some info:
PHP 5.3.5 with Suhosin-Patch (cgi-fcgi) (built: Jan 6 2011 07:17:52)
Zend Engine v2.3.0, Copyright (c) 1998-2010 Zend Technologies
lighttpd/1.4.28 (ssl) - a light and fast webserver
Build-Date: Nov 4 2010 10:42:01
mysqld Ver 5.1.54 for unknown-linux-gnu on x86_64 (Source distribution)
Linux 2.6.35.4-x86_64-linode16 #1 SMP Mon Sep 20 16:03:34 UTC 2010 x86_64 Intel(R) Xeon(R) CPU L5520 @ 2.27GHz GenuineIntel GNU/Linux

Here is phpinfo in a zip file: http://uiu.me/4k.zip

Your help is tremendously appreciated.

Hi, Kaepora.

I’m not really familiar with Suhosin-Patch. All I see here on the forums is to uninstall it. Is that an option for you?

Hi Sue,
I’ve removed suhosin, to no avail.

Does the wizard work after removing it?

Everything is still exactly the same.

This sounds like an issue with your server environment. Have you talked to your host about it? Perhaps taking a look at the web server’s error logs yields some usable information.

I am hosting this on my own dedicated server, and that’s the reason why I’ve provided you with so much info. Here’s a copy of my php.ini as well: http://uiu.me/m.ini

I’d like some help in figuring out why this server environment, which successfully runs Wordpress and Cryptbin, fails so much on EE.

Also, lighttpd’s logs show no errors.

I am hosting this on my own dedicated server, and that’s the reason why I’ve provided you with so much info.

I am afraid this really looks like a server issue. If there are HTTP errors, like a 500 error, there should be corresponding logs. What about the PHP log? Perhaps you’ll have to increase the log level?

I am logging everything at the E_ALL level; 500 errors aren’t appearing anymore, but I’m still getting blank pages everywhere. Simulating an error in PHP does appear in the logs:
[05-Feb-2011 14:16:23] PHP Notice:  Use of undefined constant lol - assumed ‘lol’ in /srv/http/lol.php on line 3

But the blank pages do not output an error either in the browser nor in the log file. I’m just stuck with a blank page.

Hi, Kaepora. Let’s have you do the following: Create a new template in a template called test. In it, put the following text:

This is a test.

If you visit http://example.com/index.php/test - does that work? Are you seeing blank pages in the control panel and the site, or just the site?

Hi,
I get:
“Your config file does not appear to be formatted correctly.”

I’m assuming that is because I cannot run the installer.

You still are having issues getting the wizard to work, right? That’s outside of EE, using just PHP. So there’s something else going on at a server level.

Yes, the wizard outputs a blank page when I submit the license key/MySQL database info.

Kaepora,

Can you go to system/expressionengine/utilities. There should be a file in there named dbtest.php. Copy that file to root and open it up. Fill in the necessary information and save it. Then try opening it in a browser. This file tests the php/mysql connection. Let us know what it says.

Blank page!