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Problems loading index file on godaddy

January 27, 2011 9:22am

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  • #1 / Jan 27, 2011 9:22am

    heaversm

    197 posts

    Hi - I have a working EE site staged here:

    http://mikeheavers.com/clients/victoria_kirk/

    That I am trying to migrate to everyone’s least favorite host, GoDaddy, here:

    http://victoriakirkinteriors.com/
    or
    http://victoriakirkinteriors.com/index.php

    And nothing shows up but the iframe they inject into your pages. If I view the source, you can see that the actual contents of the index.php page do not even appear. I tried to contact godaddy but they are unwilling to do anything further to solve the problem. Anyone have any ideas? I feel like I should at least be able to see the contents of the index file to troubleshoot any errors that might be occurring, so it must be a server setting?

  • #2 / Jan 27, 2011 6:06pm

    Sue Crocker

    26054 posts

    Hi, heaversm.

    GoDaddy is not the best place in the world to use with hosting.. are you able to get into the EE Control Panel?

    Did you just copy over the files? What about the database? Did you run the install on GoDaddy?

    See this part of a thread:

    http://ellislab.com/forums/viewthread/171220/#815853

    Also make sure you are running with PHP5 instead of PHP4 and using their Linux hosting.

    Does that help?

  • #3 / Jan 28, 2011 10:01am

    heaversm

    197 posts

    Hi - I changed the uri protocol in config.php with no luck. I am running php5 (you can view the setup here):

    http://victoriakirkinteriors.com/info.php

    I cannot access the control panel.

    The install was performed initially on my own server, and the files and database were migrated using this method:

    http://expressionengine.com/wiki/Move_from_Development_to_Production_on_EE_2/

  • #4 / Jan 28, 2011 9:59pm

    heaversm

    197 posts

    Hi - I was able to make a little bit of headway finally. Turns out they don’t allow the use of localhost for the DB and their databases use a completely different IP address than the website itself. However, now my page is stuck in some strange sort of GoDaddy-Ad-Smothered iFrame window. When I load the site or the control panel it appears within their iframe - which is preventing me from accessing any of the dropdown menus necessary in order to complete the migration by changing all the necessary configuration options. I get the following attached errors on the CP index page. Any way to access the general configuration options directly through a URL?

  • #5 / Jan 30, 2011 11:03am

    Greg Salt

    3988 posts

    Hi heaversm,

    Is this a paid hosting account on GoDaddy? This looks like it’s an ad-supported one. Please do contact GoDaddy support about why those iframes are generated and how you can remove them.

    Cheers

    Greg

  • #6 / Jan 31, 2011 10:28pm

    erier

    55 posts

    Greg, I think you are certainly correct. Without a paid hosting plan this issue will happen. Any update on whether or not this is paid hosting? If not, I’d be curious to find out what’s going on ...

  • #7 / Feb 01, 2011 2:21pm

    Ingmar

    29245 posts

    heaversm, can you please answer Greg’s question? Thanks.

  • #8 / Feb 01, 2011 2:28pm

    heaversm

    197 posts

    Hi guys - turns out they were using free hosting, and once paid, the iframes were removed. I then had further complications loading sub-pages, which were resolved, in part, by the “force query string” setting in EE. One thing I have not been able to resolve, however, is that any URLs with 4 segments in them were still coming up as 404s, unless I inserted the subsequent ? in the URL string. Any ideas on that?

  • #9 / Feb 02, 2011 9:09am

    Sue Crocker

    26054 posts

    Hi, heaversm. GoDaddy requires you to force query strings.. but you should only need to have one ? - right after the index.php

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