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January 11, 2011 6:11pm
Subscribe [2]#1 / Jan 11, 2011 6:11pm
I’m hoping this is an easy fix.
I have an entry that was created by the Administrator and the status defaults to “Open”. When a regular user from a different user group updates that entry it automatically sets the status to “Closed”.
Is this happening because the updating user did not originally create the entry?
#2 / Jan 12, 2011 8:22am
Hi, ibuck. Double check that the channel in question has a Status Group associated with it. That’s normally the cause.
Does that help?
#3 / Feb 02, 2011 7:35pm
Yes that seems to fix the issue.
Thanks!
#4 / Feb 02, 2011 7:58pm
Glad that helped. Don’t hesitate to post again as needed.