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Hotmail users not receiving activation email

November 22, 2010 5:42pm

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  • #1 / Nov 22, 2010 5:42pm

    Ryan 2010

    265 posts

    I’m using PHP mail setting.

    Hotmail users are not receiving an activation email. not in their spam/junk mail or trash folders.  They also don’t receive email when being sent through the communication module.

    Any idea on how to fix this?

    Thanks
    Ryan

  • #2 / Nov 22, 2010 5:56pm

    Ingmar

    29245 posts

    I don’t think this is an EE issue as such. Are you using an email address that uses the domain you’re sending from, or something unrelated? This only affects hotmail.com?

    I’d also recommend upgrading to EE 1.7.

  • #3 / Sep 28, 2012 5:28am

    Sam Sullivan

    64 posts

    Hi Ingmar,

    Should the sender’s email address NOT be using the same domain as the website? or does Hotmail prefer it to be the same?

    Sam

  • #4 / Sep 28, 2012 3:31pm

    Dan Decker

    7338 posts

    Hi Sam,

    This thread is really stale, but I think you have a valid point there. If the sender email address and the originating sever domain are mis-matched, they could be blocked by Hotmail.

    Thanks for your input!

    Cheers,

.(JavaScript must be enabled to view this email address)

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