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Site hangs

November 20, 2010 10:45pm

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  • #1 / Nov 20, 2010 10:45pm

    bthom62

    164 posts

    every once and awhile the site hangs.  I can’t surf the site or post.

    See Below

    192.168.206.94:52648   XXXXXX   Query   0   Sorting result   SELECT DISTINCT (
    t.entry_id
    )
    FROM exp_weblog_titles AS t
    LEFT JOIN exp_weblogs ONt.weblog_id = e

    I am running a commercial 1.6.9 version of the expression engine

    Can anyone shed some light on what is happening.

    Thanks

  • #2 / Nov 21, 2010 4:22pm

    Greg Salt

    3988 posts

    Hi bthom62,

    Can you clarify which version of EE you are running please? The latest 1.x version is 1.7.0, released on 20101015. Are you using a persistent or non-persistent DB connection (Admin > System Preferences > Database Settings)? Is this a local server or a professionally hosted one that is behind some sort of proxy or load balancer?

    Cheers

    Greg

  • #3 / Nov 21, 2010 4:32pm

    bthom62

    164 posts

    Hi Greg

    I am hosted with engine hosting

    I am on the commercial 1.6.9

    Non persistant

  • #4 / Nov 21, 2010 5:03pm

    bthom62

    164 posts

    Enable SQL Query Caching is turned off, should it be turned on?

  • #5 / Nov 22, 2010 1:23am

    John Henry Donovan

    12339 posts

    bthom62,

    I am on the commercial 1.6.9

    Although not maybe not directly related to this issue it is recommended you update to EE1.7 as there was a security fix

    Enable SQL Query Caching is turned off, should it be turned on?

    With EngineHosting, caching is already done on your SQL server side so no need to turn it on.

    Low and behold it is mostly me on the posting pages.

    To confirm. Is this happening in the control panel when you are publishing or on the front end when you are viewing posts?

    What extensions are add-ons do you have installed? Any third-party?

  • #6 / Nov 22, 2010 7:32am

    bthom62

    164 posts

    I have since found out that it is not doing it while i post. Engine hosting confirmed this.

    I am running just the basic addons and extensions

    I notice when I look at the processes in mysqlI see the same thing all the time and I checked my templates looking for anything somewhat related.

    Below is a sample. 

    I did notice one entry that was different


    Kill
    23558427
    eh8133
    192.168.206.95:60616
    eh8133a
    Query
    0
    statistics
    SELECT DISTINCT (
    t.entry_id
    )
    FROM exp_weblog_titles AS t
    LEFT JOIN exp_weblogs ON t.weblog_id = e

    I do not know, nor have I ever accessed statistics through my database


    Thanks

     

     

    Copying to tmp table
    SELECT DISTINCT (
    t.entry_id
    )
    FROM exp_weblog_titles AS t
    LEFT JOIN exp_weblogs ON t.weblog_id = e
    Kill
    23558422
    eh8133
    192.168.206.96:57177
    eh8133a
    Query
    0
    Copying to tmp table
    SELECT DISTINCT (
    t.entry_id
    )
    FROM exp_weblog_titles AS t
    LEFT JOIN exp_weblogs ON t.weblog_id = e
    Kill
    23558424
    eh8133
    192.168.206.97:36833
    eh8133a
    Query
    0
    Copying to tmp table
    SELECT DISTINCT (
    t.entry_id
    )
    FROM exp_weblog_titles AS t
    LEFT JOIN exp_weblogs ON t.weblog_id = e
    Kill
    23558426
    eh8133
    192.168.206.94:58715
    eh8133a
    Query
    1
    Copying to tmp table
    SELECT DISTINCT (
    t.entry_id
    )
    FROM exp_weblog_titles AS t
    LEFT JOIN exp_weblogs ON t.weblog_id = e
    Kill
    23558427
    eh8133
    192.168.206.95:60616
    eh8133a
    Query
    0
    statistics
    SELECT DISTINCT (
    t.entry_id
    )
    FROM exp_weblog_titles AS t
    LEFT JOIN exp_weblogs ON t.weblog_id = e

  • #7 / Nov 22, 2010 9:58am

    Sue Crocker

    26054 posts

    You mention basic add-ons and extensions. What do you consider “basic”?

  • #8 / Nov 22, 2010 10:06am

    bthom62

    164 posts

    whatever came with the program. I have not (lack the experience) to add on addons

    I noticed in the process function of mysql a line that interests me


    it mentions statistics.  I am not running—to the best of my knowledge—any statistics on the site.

    further, I have never tried to access statistics on the site. So who or what is?

     

    Kill
    23558427
    eh8133
    192.168.206.95:60616
    eh8133a
    Query
    0
    statistics
    SELECT DISTINCT (
    t.entry_id
    )
    FROM exp_weblog_titles AS t
    LEFT JOIN exp_weblogs ON t.weblog_id = e

  • #9 / Nov 22, 2010 2:45pm

    Sue Crocker

    26054 posts

    Brian, by default EE1.x has Tracking Preferences turned on.

    See: Admin ›  System Preferences ›  Tracking Preferences

    Also, please check your email. 😊

  • #10 / Nov 22, 2010 3:27pm

    bthom62

    164 posts

    I checked thankyou

    everything was turned off

  • #11 / Nov 22, 2010 5:14pm

    Ingmar

    29245 posts

    So, you’re good, i.e. up and running? Just making sure.

  • #12 / Nov 22, 2010 5:58pm

    bthom62

    164 posts

    No I am not okay or happy

    I can find no answer as to why on occassions my site hangs. 

    I get 40,000 page views a say and it does not appear to be a factor of busier traffic

    mysql request for some reason back up , and then my site slow down.

    the code i see in the processes screen of the mysql interface always sho the same thing, but no one seems to know why

  • #13 / Nov 23, 2010 1:52am

    John Henry Donovan

    12339 posts

    Please check your email

  • #14 / Nov 29, 2010 3:13am

    John Henry Donovan

    12339 posts

    bthom62,

    I am suggesting you do a version update to EE1.7

    This will make sure of no file corruption and bring everything up to date for you and let us troubleshoot from the same page

  • #15 / Nov 29, 2010 6:55am

    bthom62

    164 posts

    I will try to get this done over the next few days

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