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Email Module Producing Blank Email

November 02, 2010 12:27pm

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  • #1 / Nov 02, 2010 12:27pm

    nicolewaits

    6 posts

    Hello All!
    I have several email modules throughout my site that work perfectly.  I am adding a new one and the email gets sent with the FROM, TO, and SUBJECT properly populated, but the Message is continuously blank.  I’d like to use the “readonly” value but I have tested it with and without this value to the same result.

    {exp:email:contact_form charset="utf-8" replyto="n" user_recipients="true" }
    
                     
    <label for="from">Your Email: </label>
    
    <input type="text" id="from" name="from" size="40" maxlength="35" value="{member_email}" /><br > 
    
    
    <label for="name">Your Name: </label>
    
    <input type="text" id="name" name="name" size="40" maxlength="35" value="{member_name}" /><br >
    
    
    <label for="to">To: </label>
    
    <input type="text" id="to" name="to" size="40" maxlength="35" /><br >
    
    
    <input type="hidden" id="subject" name="subject" size="40" value="Turn Your Finances Around" />
    
    <label for="message">Message: </label>
    
    <textarea name="message" readonly="readonly" rows="8" cols="32">Hi!
    I found this website that I wanted to share with you.  It has financial tools, budget information, and offers advice to reign in debt.  It also offers a smart way out of debt, without consolidation or bankruptcy.  
        </textarea><br >
    
    
    <input name="submit" type='submit' value='Submit Form' />
    
    {/exp:email:contact_form}
  • #2 / Nov 03, 2010 4:22am

    John Henry Donovan

    12339 posts

    nicolewaits,

    What version and build of EE are you using?

    I have tried your exact template and I can see the Message in my email no problems.
    What email client are you checking with?

    Can you try sending it to a different email?
    Try sending it to john.donovan [at] ellislab.com

  • #3 / Nov 03, 2010 8:43am

    nicolewaits

    6 posts

    Hello John!
    Thanks for the reply.
    I am using EE 1.68 paid version.

    I know, I know… I’m procrastinating that 2.0 upgrade.  I bought it but I’m scared… lol!

    Sent the email to your requested address.  I have tried sending it to several email accounts and clients to the same result.  Originally, Outlook 2010 on an Exchange server, then a Gmail and a Yahoo address… all the same.

    Any advice you can offer is most appreciated.

    Thanks!

  • #4 / Nov 03, 2010 9:11am

    nicolewaits

    6 posts

    Apologize, forgot to mention the build version is 20091002

  • #5 / Nov 03, 2010 4:55pm

    Ingmar

    29245 posts

    No need to upgrade to 2.1 just yet, but can you update to 1.7? Lot’s of improvements and bugfixes since the 20091002 build.

  • #6 / Nov 03, 2010 4:56pm

    nicolewaits

    6 posts

    I can but I’m not seeing it in my downloads area… just the 2.1 version now, even though I paid for both.

  • #7 / Nov 03, 2010 5:03pm

    Ingmar

    29245 posts

    When you attempt to download 2.1 you’ll be given the option to download 1.7 instead (radio button on the license page).

  • #8 / Nov 03, 2010 5:07pm

    nicolewaits

    6 posts

    You’re awesome.  Will perform the upgrade and let you know if email issue is resolved!

  • #9 / Nov 03, 2010 5:15pm

    Ingmar

    29245 posts

    Great, just keep us in the loop, please 😊

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