Thread

I’ve had a client site up and running on one of my own servers and just tried to take it live this evening.  Followed all the steps in the wiki, but when I try and access the admin area or the site itself I get a completely blank page (no code output, no errors - nothing).

The strange thing is I vaguely remember something like this happening to me a couple of years ago but I’ve no idea how I managed to figure it out.  I’m pretty sure that my database settings etc are correct as when I intentionally make them incorrect, I get the following error:

Site Error: Unable to Load Site Preferences; No Preferences Found

In the config files, I couldn’t see anything relating to the base_url at the top of the config file, along with the other EE settings, but I updated the base_url that seems to relate to CodeIgniter.

I was also missing a folder under expressionengine/cache/db_cache/, so I created this and gave it 777 permissions, but that didn’t seem to do anything.

Anyone have any ideas?  It’s hosted with 1&1 (not my choice), and I’m questioning whether this is something at their end?  Urgently need to get this sorted so I can get the site up and running for the client though. 

Thanks for your help!

I’m not sure whats occurring but I’d run a quick test - run the install wizard: http://ellislab.com/expressionengine/user-guide/installation/installation_wizard.html

If pass, then place your files in a temp folder, upload a vanilla EE install, step through the process (again) to verify the server truly works with EE.

If both those pass, then the issue is with the files you 1st uploaded. I’ll not comment further until the 1st 2 things have been verified 😊

Well after some fairly intensive googling it seems like it was at least partly down to the host. 

In case anyone else stumbles across this one, the Solspace tags module seems to require PHP5 to run, and 1&1 still haven’t set their systems to run PHP5 by default, so you have to edit your .htaccess to tell the server to run it on all php files.  There’s some more details here anyway: http://faq.1and1.com/scripting_languages_supported/php/5.htm

Silly little issues like this remind me why I hate migrating servers so much!

That explanation makes sense, yes. So, you’re up and running?

Yes, all up and running, thankfully!

Thanks very much!

Cool. Please post again as needed.