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EE 1.6.9 and MSM login trouble

September 22, 2010 9:52am

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  • #1 / Sep 22, 2010 9:52am

    marketingmwr

    14 posts

    Hello,

    I have been combing the forums and racking my brain for the better part of two days now trying to figure out a solution to my problem.

    I installed MSM on our EE 1.6.9 installation and followed steps in the user guide on setting it up. Once MSM is enabled, I am no longer able to log into the control panel. I’ve tried clearing cookies and cache from the browser, I’ve tried adding URLs and site names to path files. I’ve read through MSM Troubleshooting Login Problems and tried things mentioned in there. I’ve asked another admin to try logging in, but nothing has worked. UNTIL I turn MSM back off. I honestly have no clue what’s causing this login problem after MSM is enabled.

    Any help would be greatly appreciated. Other admins need access to this site to upload files to the main site, so having the login not work when I enable MSM to start a new site is a big issue.

    EE 1.6.9 Build:  20100415
    MSM: Latest download from My Downloads section.

  • #2 / Sep 22, 2010 4:31pm

    Ingmar

    29245 posts

    Can you try to upgrade to the 20100805 build? This would help us to rule out file corruption issues and make sure we’re all on the same page, in terms of code.

  • #3 / Sep 24, 2010 12:03pm

    marketingmwr

    14 posts

    I will be updating to the latest build Monday morning (needed to give people a heads up). Once I update I will test again and let you know the status of this.

    Thanks!

  • #4 / Sep 24, 2010 3:01pm

    Ingmar

    29245 posts

    Very good. We’ll be here.

  • #5 / Sep 27, 2010 11:00am

    marketingmwr

    14 posts

    After updating to the latest build (Build:  20100805), MSM still gives me the problems I had before.

  • #6 / Sep 27, 2010 3:54pm

    Ingmar

    29245 posts

    Is the MSM working fine, otherwise? Meaning, does the second site show as expected?

  • #7 / Sep 27, 2010 4:23pm

    marketingmwr

    14 posts

    I set up another site in EE, but I am not able to access that site’s preferences. I hover over the sites tab and when I try to click on the second site, nothing happens.

  • #8 / Sep 28, 2010 7:55am

    Sue Crocker

    26054 posts

    Tell us more about your setup. Where on your hosting have you put the index.php and path.php?

    What’s in your path.php file?

    Did you remember to set:

    $site_name = 'Site_Short_Name';
  • #9 / Sep 28, 2010 8:30am

    marketingmwr

    14 posts

    I was not the person who did the original installation or setup of this server/site configuration, but the first site’s index and path are in the htdocs folder. The second site’s files are in a few folders down within the htdocs. Each folder has a domain name pointing to it.

    Site1 - Domain points to htdocs
    Site2 - Domain points to mwrbrandcentral folder within htdocs.

    Other sites that were ideally going to be built in EE would be placed in a folder within mwrbrandcentral, their URLs being mwrbrandcentral/site/.

    EDIT: Man it’s way too early, I forgot to finish this post before posting.

    The “system” folder is called creativesvs and that folder is in htdocs (htdocs/creativesvs).

    here is what is in each of the path files:

    Site 1 Path (htdocs):

    <?php
    
    // ------------------------------------------------------
    // DO NOT ALTER THIS FILE UNLESS YOU HAVE A REASON TO
    
    // ------------------------------------------------------
    // Path to the directory containing your backend files
    
    $system_path = "./creativesvs/";
    
    // ------------------------------------------------------
    // MANUALLY CONFIGURABLE VARIABLES
    // See user guide for more information
    // ------------------------------------------------------
    
    $site_name = 'default_site';
    $template_group = "";
    $template = "";
    $site_url = "http://www.armyfestivalofthearts.com/";
    $site_index = "index.php";
    $site_404 = "";
    $global_vars = array(); // This array must be associative
    
    ?>

    Site 2 Path (htdocs/mwrbrandcentral/test):

    <?php
    
    // ------------------------------------------------------
    // DO NOT ALTER THIS FILE UNLESS YOU HAVE A REASON TO
    
    // ------------------------------------------------------
    // Path to the directory containing your backend files
    
    $system_path = "../../creativesvs/";
    
    // ------------------------------------------------------
    // MANUALLY CONFIGURABLE VARIABLES
    // See user guide for more information
    // ------------------------------------------------------
    
    $site_name = 'fs';
    $template_group = "";
    $template = "";
    $site_url = "http://www.mwrbrandcentral.com/test/";
    $site_index = "index.php";
    $site_404 = "";
    $global_vars = array(); // This array must be associative
    
    ?>
  • #10 / Sep 28, 2010 7:08pm

    Brandon Jones

    5500 posts

    What happens when you go to http://www.mwrbrandcentral.com ? Let’s get that working first before adding a subdirectory (test) into the mix.

    It looks like for that site you would want:

    $system_path = "../creativesvs/";

    Does that work?

  • #11 / Sep 29, 2010 8:10am

    marketingmwr

    14 posts

    What happens when you go to http://www.mwrbrandcentral.com ? Let’s get that working first before adding a subdirectory (test) into the mix.

    It looks like for that site you would want:

    $system_path = "../creativesvs/";

    Does that work?


    http://www.mwrbrandcentral.com is already an established site that is outside of ExpressionEngine.

  • #12 / Sep 29, 2010 6:44pm

    Sue Crocker

    26054 posts

    http://www.mwrbrandcentral.com/test/ appears to work. What’s going to be the final url for the site? The reason I’m asking is you may need to use a full url to your system path instead of a relative one.

  • #13 / Sep 30, 2010 8:48am

    marketingmwr

    14 posts

    The final URL will be http://www.mwrbrandcentral.com/FoodServices (right now a template someone else made is housed there until we finish the template and get the approval, which is why I was trying to do a test site in another folder)

    The page that is displayed in /test/ is the http://www.armyfestivalofthearts.com site. I pulled both the index.php and the path.php files from the armyfesitival site and changed the paths in path.php for the test site.

  • #14 / Sep 30, 2010 11:43pm

    Lisa Wess

    20502 posts

    Hi, marketingmwr -

    Before I jump in and help troubleshoot - I’m a bit confused about where the problem is.

    Are you having trouble switching sites in the control panel? or are you having trouble access the front-end of the sites? How we troubleshoot will change based off of your answer, so I want to make sure we’re on the same page.

    Thank you!

  • #15 / Oct 01, 2010 8:17am

    marketingmwr

    14 posts

    Hi, marketingmwr -

    Before I jump in and help troubleshoot - I’m a bit confused about where the problem is.

    Are you having trouble switching sites in the control panel? or are you having trouble access the front-end of the sites? How we troubleshoot will change based off of your answer, so I want to make sure we’re on the same page.

    Thank you!

    Hello Lisa,

    The initial issue is when I enable MSM, I am no longer able to log into the EE control panel (which is a problem as we have users around the country from different Army Garrisons who log in to post content to our sites). Someone else asked if MSM worked other than that and I was trying to explain that no, MSM would not work correctly either when enabled. So I guess my one problem has expanded to two.

    Does that make sense?

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