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EE 1.6.9 and MSM login trouble

September 22, 2010 9:52am

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  • #16 / Oct 01, 2010 5:24pm

    Sue Crocker

    26054 posts

    Part of the problem may be in how you are using the second site. It’s a folder within an existing site, as opposed to just the main secondary site itself.

    The path to the system directory will probably need to be a server path, instead of a relative path. But before we troubleshoot that part, can we get you to do the following:

    Create a phpinfo.php file with the following contents:

    <?php phpinfo(); ?>

    and upload it to your /test folder? There are a few settings I’d like to check.

  • #17 / Oct 04, 2010 8:08am

    marketingmwr

    14 posts

  • #18 / Oct 04, 2010 4:40pm

    Ingmar

    29245 posts

    Are you using any rewrites on your sites? Particularly within the secondary site? Any extensions?

  • #19 / Oct 05, 2010 8:15am

    marketingmwr

    14 posts

    I’m not sure what you mean by rewrites and the only extensions we have enabled (or installed) on EE at the moment are:

    jQuery for the Control Panel (v.1.1.1)
    FieldFrame (v.1.4)
    Gallery Extended Extension (v.2.2.5)
    Video Extension (v.1.5.4)

    I do not know what we’re going to use for the second site (if any) since we haven’t built out the framework yet for it.

  • #20 / Oct 05, 2010 3:26pm

    Ingmar

    29245 posts

    I’m not sure what you mean by rewrites ...

    Are you using mod_rewrite? In particular, are you trying to remove index.php from your URLs?

    and the only extensions we have ...

    Can you try to disable extensions globally during troubleshooting?

  • #21 / Oct 05, 2010 3:42pm

    marketingmwr

    14 posts

    I am not aware of any mod_rewrite being used, but I’m still new to EE and I was not the one to install and set this up.

    As for disabling extensions, I can’t do that with this site right now as it’s live and being used daily. The contest and such should be over in about a month and at that time we can make global changes without fear of disruption.

    I’m wondering if upgrading to EE2 would make any difference. My only fear is what can be done for any plugins, extensions, or modules that we’ve purchased that are not compatible with EE2.

  • #22 / Oct 06, 2010 2:52am

    John Henry Donovan

    12339 posts

    marketingmwr,

    Can I get you to upgrade EE to latest build (20100805) of 1.6.9 please?
    Can you tell us the build of MSM you installed?

    Once MSM is enabled, I am no longer able to log into the control panel.

    What happens? Does the page refresh?

    You look like you are using rewrite rules to remove the index.php from your URLs. Do you have a file called .htaccess in the root folder?

  • #23 / Oct 06, 2010 8:19am

    marketingmwr

    14 posts

    marketingmwr,

    Can I get you to upgrade EE to latest build (20100805) of 1.6.9 please?
    Can you tell us the build of MSM you installed?

    Once MSM is enabled, I am no longer able to log into the control panel.

    What happens? Does the page refresh?

    You look like you are using rewrite rules to remove the index.php from your URLs. Do you have a file called .htaccess in the root folder?

    John,

    I have already upgraded to the latest build of EE. MSM is currently Current Version: 2.x - Build: 20100805.

    When enabled and I attempt to log in, the page just refreshes and displays the log in prompt again.

    Yes, I see a file called .htaccess in /htdocs/ and the contents include Options -Indexes

  • #24 / Oct 06, 2010 4:51pm

    Ingmar

    29245 posts

    Yes, I see a file called .htaccess in /htdocs/ and the contents include Options -Indexes

    Can you post the whole file here?

  • #25 / Oct 07, 2010 8:19am

    marketingmwr

    14 posts

    Here is the exact copy of what is in the .htaccess in /htdocs/

    Options -Indexes
  • #26 / Oct 07, 2010 4:07pm

    Ingmar

    29245 posts

    I think it’s time we took a look a this for ourselves. Please check your email shortly.

  • #27 / Nov 05, 2010 8:45am

    marketingmwr

    14 posts

    I am sorry for the long wait inbetween replies. It was hectic here and then I was out of town for a week. I have submitted the requested details. Please note, there are two other sites on the FTP account that are LIVE. I just wanted to make sure that was known, even though the site inside of Expression Engine is not live right now.

  • #28 / Nov 05, 2010 5:50pm

    Sue Crocker

    26054 posts

    Thanks for the login details. I’m looking at your site now.

    Is there a reason you’re using cookies and sessions both for the front end and the control panel back end?

  • #29 / Nov 05, 2010 7:44pm

    Brandon Jones

    5500 posts

    Hi marketingmwr,

    I took a look and noticed I wasn’t able to switch sites using the Sites menu in the CP. Commenting out the cp_url setting from your config.php fixed that issue.

    I then set a cookie domain properly for each site. After clearing my browser’s cache and cookies I’m able to log in and out of the control panel and switch sites without issues. On the front-end, your second site comes up blank but that’s because there aren’t any templates for it, yet 😉

    And as Sue mentioned, it’s probably better to stick with Cookies only for the front-end of your first site, so I made that change too, though it wasn’t a problem.

    Can you confirm that’s working as expected for you now?

  • #30 / Nov 08, 2010 9:34am

    marketingmwr

    14 posts

    Thank you all SO much for your help with this. The multiple sites seem to be working like they should for us as well. Hopefully now we can get our other sites up and running with EE! Again, Thank you for all the help.

    -MWR Marketing

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