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Switched DNS and now can't login to CP

August 02, 2010 3:32pm

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  • #16 / Aug 07, 2010 2:08pm

    jtree

    255 posts

    What else can I try to get this resolved?  Thanks!

  • #17 / Aug 08, 2010 2:36pm

    Greg Salt

    3988 posts

    Hi jtree,

    Are you using an .htaccess file in this site? If so, please temporarily rename it. Additionally, do you experience the same issue at both the WWW subdomain as well as the main domain (http://www.yourdomain.com/system/ and http://domain.com/system/)?

    Cheers

    Greg

  • #18 / Aug 09, 2010 9:51am

    jtree

    255 posts

    I don’t have an .htaccess file (I have view hidden files are so I’m sure).

    Yes I’m experiencing the same issue both with the www and without.

  • #19 / Aug 09, 2010 9:23pm

    Brandon Jones

    5500 posts

    Just to confirm, you have made only these additions to config.php, making sure there are no duplicates above or below:

    $conf['admin_session_type'] = "c";
    $conf['cookie_domain'] = ".yourdomain.com";

    Then you have cleared your browser’s cookies and cache completely, and are still getting a login loop?

  • #20 / Aug 10, 2010 12:25am

    jtree

    255 posts

    Now that I’ve put both of those lines in the config.php it’s letting me login fine.  Should I leave those lines in all the time? 

    I think it’s causing issues with my second site I’m running as I’m unable to view the second site when it’s offline and more importantly I’m not able to do anything with the publish tab of the second site (main site is working fine).  It’s gives me a “You are not authorized to post weblog entries”.  I’ve checked and I’m a super admin. 

    I’m guessing this has something do with the cookies not working on the second site?

  • #21 / Aug 10, 2010 6:27pm

    Brandon Jones

    5500 posts

    The lines we added to config.php are overrides, so now you need to commit those settings to the database. Head to Admin > Security and Privacy > Cookie Settings and you should see your cookie domain override is present in the field. Click Submit to commit it to DB.

    Then under Admin > Security and Privacy > Security and Sessions, set Control Panel Session Type back to the default, which is Cookies and Session ID. When you hit submit you won’t see a change because you’re still overriding it to Cookies only via config.php - but it did commit that setting to the DB.

    At that point you can usually remove those overrides from config.php. Test by logging out, clearing cookies and cache, and logging back in. If it’s still giving you trouble you can override again via config.php and just use Cookies only in the Control Panel.

  • #22 / Aug 10, 2010 10:25pm

    jtree

    255 posts

    Ok, that worked.  I’m still having the issues with my second site in MSM as I described previously.  I’ve pasted below for reference:

    I’m unable to view the second site when it’s offline and more importantly I’m not able to do anything with the publish tab of the second site (main site is working fine).  It’s gives me a “You are not authorized to post weblog entries”.  I’ve checked and I’m a super admin.

    Thanks!

  • #23 / Aug 11, 2010 10:02pm

    Brandon Jones

    5500 posts

    jtree, is the 2nd site working normally other than not recognizing you as a Superadmin? And to clarify, this also occurred immediately following the DNS change?

  • #24 / Aug 11, 2010 11:29pm

    jtree

    255 posts

    Other than that yes, the 2nd site appears to be working normally. 

    Yes, this happened soon after the DNS change.  I’m not sure if it was working before the DNS change.

  • #25 / Aug 12, 2010 7:18pm

    Brandon Jones

    5500 posts

    jtree,

    What is your cookie domain set to on the second site? You may need to adjust that as we did for the primary.

  • #26 / Aug 12, 2010 9:35pm

    carvingCode

    380 posts

    Curious: Is it a ‘best practice’ thing to explicitly set the ‘cookie domain’ config items?  I’ve not done this in the past, but am wondering if there’s some benefit from doing this?

    TIA

  • #27 / Aug 13, 2010 9:48am

    Ingmar

    29245 posts

    It certainly can’t hurt trying. It’s recommended if you are using multiple or sub-domains, yes.

  • #28 / Aug 13, 2010 10:40am

    jtree

    255 posts

    I’ve updated the cookie domain for the second site, cleared my browser history (cache, cookies, etc.) and am still having the same issue.

  • #29 / Aug 13, 2010 7:00pm

    Brandon Jones

    5500 posts

    jtree, try creating a blank template on the 2nd site with only

    {group_id}

    What number is shown when you visit the template?

  • #30 / Aug 15, 2010 1:18pm

    jtree

    255 posts

    3, which corresponds to Guest

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