Thread

Here’s what i got…

Error
Unable to send email at this time.
Debugging Message
Unable to send email using PHP mail(). Your server might not be configured to send mail using this method.

alright… I checked the settings on the smtp server and made some adjustments and tried again..

it says that the email sent successfully.

Your email has been sent
Debugging Message
Your message has been successfully sent using mail

just checked the two emails I sent it to and one of them made it! I think my company’s email server is slow that’s why i didn’t get that one yet! WooHoo! Looks like upgrading to 1.6.9 worked. I’ll hold off on upgrading to 2.1.0 for a bit, and make sure all is stable for a while.

Thanks for the support! I really appreciate it!

Best regards,

Ryan

I tried adding a few new entries under one of the weblogs that I had set to send emails when a new entry is posted. I used the same email that was successful from the communicate tab, but haven’t received any emails yet. I checked the date, and the date and time is correct.

Any ideas?

rchampagne,

As all EE can do is hand off email to your server, this sounds like an issue with the server. Are you still using PHP Mail() or have you switched to SMTP? If SMTP, have you tried a different server?

Still using php mail. Any reason why the communicate tab would work but not the notification settings to email the exact same email recipient for a new weblog entry?

also, I tried switching to smtp and this is what I got (via the communicate tab)

Error
Unable to send email at this time.
Debugging Message
220 p3pismtp01-003.prod.phx3.secureserver.net ESMTP

hello: 250-p3pismtp01-003.prod.phx3.secureserver.net
250-8BITMIME
250 SIZE 31457280

Failed to send AUTH LOGIN command. Error: 503 #5.3.3 AUTH not available

from: 250 sender ok

to: 550 #5.1.0 Address rejected .(JavaScript must be enabled to view this email address)

Failed to Send Command. Error: 550 #5.1.0 Address rejected .(JavaScript must be enabled to view this email address)

data: 503 #5.5.1 RCPT first

Failed to Send Command. Error: 503 #5.5.1 RCPT first
500 #5.5.1 command not recognized
Failed to send SMTP email. Error: 500 #5.5.1 command not recognized
Unable to send email using SMTP

rchampagne,

Failed to send AUTH LOGIN command. Error: 503 #5.3.3 AUTH not available

Looks like your SMTP Server doesn’t support the AUTH command.

As a test try it without the username and password

I did some research and disabled windows firewall on the server, and tried PHP Mail() again, and emails send fine through the communicate tab. Some emails to recipients are being blocked, but that has something due to the certificate of the server, not EE or the service.

BUT, knowing my gmail account that works fine for receiving emails through EE in the communicate tab, I enter that as the recipient in my weblog notification settings for both new entries and new comments, and I never get an email.

Is there a setting I can check somewhere to debug this part of EE? I dont understand how the email will send fine through communicate to my email address, but not through the weblog notification settings.

Is there a setting I can check somewhere to debug this part of EE? I dont understand how the email will send fine through communicate to my email address, but not through the weblog notification settings.

Is that the mail address used for your account? EE doesn’t notify you of your entries and your comments, only other people’s.

no dice. I logged in with a different user and created a new entry. Then I logged back in with my user and added a comment. Still no email.

Hi Ryan,

Can you please test this using a different personal email set up in notification settings - perhaps a Yahoo or Live one or a company domain address. If we can verify that email notifications get delivered to that then we’re closer to figuring out where the problem really is.

Cheers

Greg