This is an archived forum and the content is probably no longer relevant, but is provided here for posterity.
The active forums are here.
July 18, 2010 4:45pm
Subscribe [5]#1 / Jul 18, 2010 4:45pm
I’ve got a member who simultaneously changed his email and upgraded his computer. He has forgotten his password, and since he changed his email, can’t get a new one sent to him. Is there a way that as admin and owner, I can retrieve it for him?
ExpressionEngine 1.6.7
Build: 20090211
#2 / Jul 18, 2010 5:15pm
There is not way to retrieve the password, but you can set a new one for him, or change his mail address, as a Superadmin. You can do that via the CP easily.
#3 / Jul 19, 2010 12:23am
On a slight tangent: you can also “Log in as member” without knowing their password when you go to edit their settings. It may come in handy sometime.
#4 / Jul 19, 2010 4:07pm
Does that help, jretzer?
#5 / Jul 20, 2010 1:40am
On a slight tangent: you can also “Log in as member” without knowing their password when you go to edit their settings. It may come in handy sometime.
However when you log in as a member you still can’t change their password/email without knowing their current password.
Personally I would just change their email using phpmyadmin.
#6 / Jul 20, 2010 2:13am
That’s true Sean, I just discovered this today.
#7 / Jul 20, 2010 4:06am
Sean,
However when you log in as a member you still can’t change their password/email without knowing their current password.
This is not the case. If you are SuperAdmin you can change their password without having to fill in Current Password field. Can you confirm this please? What version and build of EE?
#8 / Jul 20, 2010 5:13am
John,
That was my experience ages ago and I assumed it hadn’t changed. I just checked on my install and it does work - new to me.
#9 / Jul 20, 2010 5:56am
Very good. Does that make sense, jretzer? Any unresolved tech support issues?
#10 / Jul 20, 2010 1:05pm
Sean,
This is not the case. If you are SuperAdmin you can change their password without having to fill in Current Password field. Can you confirm this please? What version and build of EE?
I’m using EE 1.6.9 and when I’m logged in as Superadmin it still asks that I enter the current password for the user before I’m allowed to update the password. Even if I log in as Superadmin and then click to Log in as Member and then go to their settings, it’s the same.
#11 / Jul 20, 2010 3:13pm
You can just leave the field empty…
#12 / Jul 20, 2010 4:27pm
Oh *feels dumb* Thanks!
#13 / Jul 20, 2010 4:42pm
I admit it’s not completely obvious, perhaps, so don’t feel too bad 😊 So, any outstanding issues before I close this thread?
#14 / Jul 20, 2010 4:43pm
None here. I hope our rambling ended up helping jretzer.
#15 / Jul 20, 2010 4:50pm
So do I, I’d just like to hear from him myself 😊