Thread

hi,

i am running ee 1.6.9, and in my mailing list once you subscribe, it tells thank you ,an email have been sent with….. but no email is being sent

well i can add new email from the module it self, but no confirmation email is being sent to any, which mean no new emails is being adding to the mailing list

could you please help me with this.

note i had use the mailing list many times before with many of my websites, and they are working just fine, but i am facing problem with this one!! do not know why, i had made same configurations as others. but without any use.

Hi sasjamal,

Are emails from the subscribe form actually being added to the exp_mailing_list_queue table?

Cheers

Greg

yes they are

Hi sasjamal,

Okay, what do have setup at Admin > System Preferences > Email Configuration? Are you able to send any email via the Communicate tab?

Cheers

Greg

hi,Greg.

no, i was not able to send emails using the communicate tab,and the attached is my configuration

thanks

sasjamal,

Can you enable Email debugging and try Communicate again. Try sending to an address other than the return email address or any address without your site’s domain in it.

i had enabled the email debugging.

and tried to sent an email to my account on yahoo.
it tells :Debugging Message
Your message has been successfully sent using mail

bu no email is being delivered to my account :(

Can you try to send mail to .(JavaScript must be enabled to view this email address) from the Communicate tab?

ok,Sue,

i had sent an email to you 😊

Hi sasjamal,

Has email work previously on this server, and just stopped recently? Or have you never seen it work?

Can you also run the email_test.php file at /system/expressionengine/utilities and let us know the results?

Hi Brandon,

Has email work previously on this server,

for this website No

have you never seen it work

i had other websites on the same server and they are working just fine

Can you also run the email_test.php file at /system/expressionengine/utilities and let us know the results?

Error 403: Forbidden,i have change the permission to bee 777 instead of 644, also changed the utilities folder to be 777 instead of 755,but still got
Error 403: Forbidden, shall i do something else?

Hi Brandon,

the following are the reults when testing email_test.php

Email Test Script

No PHP errors were encountered, which indicates that PHP correctly attempted to send your email message.

If you do not receive the email it could be due to one of the following problems:

  * Your hosting provider might not permit email to be sent using PHP mail
  * The path to Sendmail is incorrect in your server’s PHP ini file
  * Your server does not have Sendmail configured correctly.
  * The recipient’s email server has spam blocking software which is incorrectly identifying messages send using PHP as spam

also the email is not being receive

sasjamal,

Can you check with your host to see if they can shed any light on this where those emails got to. They look like they are being sent. Maybe they have been caught in a mail filter. Your host should be able to tell you more.

i had contact them,

and this was their reply

______________________________________________________________________

Please use phpmailer class and use mail.domainname as smtp with smtp authentication to send mails, as it is better than phpmail function.For smtp authentication, please use existing mail box like .(JavaScript must be enabled to view this email address) as user name and its password as password.Below is the sample code and example for your reference :-
================================================================================================================
To enable smtp auth in PHPMailer

First download the PHPMailer class file form the site http://phpmailer.sourceforge.net

Save it as a php-file in the same directory your own script should.

Include the script in your code.

<?php
require("class.phpmailer.php");
$mail = new PHPMailer();
?>

_______________________________________________________________

what to do? where to add the class? and where to write the mentioned php code? and what to enable to use php in my template?

thanks for your help