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Something really wrong at Control Panel

June 15, 2010 11:54pm

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  • #31 / Jun 25, 2010 9:23am

    cfp700

    89 posts

    I went from 1.6.8 to 1.6.9. (Version update)

    I’ll run through the Version update again and advise.

    If you are saving templates as files make sure to back them up also.

    Please clarify the above. (As in, where do my template and css files live?)

    Thanks.

  • #32 / Jun 25, 2010 5:39pm

    Sue Crocker

    26054 posts

    You mentioned you upgraded to 1.6.9, but your config.php file still says 1.6.8? Is that file writable?

  • #33 / Jun 25, 2010 7:29pm

    cfp700

    89 posts

    Yes, should be.

  • #34 / Jun 25, 2010 8:04pm

    Brandon Jones

    5500 posts

    Please check your email shortly.

  • #35 / Jun 27, 2010 2:50pm

    Greg Salt

    3988 posts

    Hi cfp700,

    It looks as though this issue is caused by one of the extensions you have installed. Please try updating them to the latest versions from the respective authors. Additionally, after you upgraded did you replace the config file with a backup from your 1.6.8 install? If so, please replace it with the one from after the 1.6.9 upgrade.

    Cheers

    Greg

  • #36 / Jun 27, 2010 4:54pm

    cfp700

    89 posts

    It looks as though this issue is caused by one of the extensions you have installed. Please try updating them to the latest versions from the respective authors. Additionally, after you upgraded did you replace the config file with a backup from your 1.6.8 install? If so, please replace it with the one from after the 1.6.9 upgrade.
    
    Cheers
    
    Greg

    Were you able to log into the Control Panel?

    It looks like the extensions currently installed are:

    ext.cp_jquery
    ext.edit_alert
    ext.lg_image_preview_ext
    ext.lg_live_look_ext
    ext.lg_social_bookmarks_ext
    ext.tag_submit

    Should I delete all of these, and try and install the latest versions of them?

    I don’t know that I have config.php file from the 1.6.9 upgrade.

    Can you send me a “blank” one and I will update the specific values?

  • #37 / Jun 28, 2010 2:42am

    John Henry Donovan

    12339 posts

    cfp700,

    Should I delete all of these, and try and install the latest versions of them?

    You should download all the updates for each separate add-on and update individually.  You don’t need to delete original in most cases. Each third-party author will have specific instructions on how to upgrade them.

    I don’t know that I have config.php file from the 1.6.9 upgrade.

    It would have been the 1.6.8 config.php that was up updated when you upgraded.
    Did you drop the 1.6.8 one back in and backup the updated one?

  • #38 / Jun 28, 2010 10:21am

    cfp700

    89 posts

    I don’t think I have the updated one, which is why we were requesting a blank one.

    Was anyone able to log into the control panel?

    Also, what errors were seen that made it look like this issue was related to extensions?

  • #39 / Jun 28, 2010 5:02pm

    cfp700

    89 posts

    Description of Activities:

    Downloaded and unzipped 1.6.9.

    Database backed up. Saved path.php and config.php locally.

    Extension, language, modules, plugins saved locally, then deleted from server.

    EE system folder deleted from server.

    Also deleted root/themes folder.

    UPLOADS:

    The following folders were uploaded via ASCII to my ee system folder (name changed for security)

    cache
    core
    cp
    db
    dictionary
    extensions
    fonts (texb.ttf uploaded using Binary)
    language
    lib
    modules
    plugins
    templates
    translations
    updates
    utilities

    I updated the images folders via Binary transfer to the root directory.

    I uploaed the themes folder via ASCII to the root diretory.


    My path.php file looks OK:

    <?php
    
    // ------------------------------------------------------
    // DO NOT ALTER THIS FILE UNLESS YOU HAVE A REASON TO
    
    // ------------------------------------------------------
    // Path to the directory containing your backend files
    
    $system_path = "./system_folder_name/";
    
    // ------------------------------------------------------
    // MANUALLY CONFIGURABLE VARIABLES
    // See user guide for more information
    // ------------------------------------------------------
    
    $template_group = "";
    $template = "";
    $site_url = "";
    $site_index = "";
    $site_404 = "";
    $global_vars = array(); // This array must be associative
    
    ?>

    I edited config.php as follows:

    <?php
    
    if ( ! defined('EXT')){
    exit('Invalid file request');
    }
    
    $conf['app_version'] = "169";
    $conf['license_number'] = "7061-4371-8909-WXYZ";
    $conf['debug'] = "2";
    $conf['install_lock'] = "1";
    $conf['db_hostname'] = "mysql123.hosting.hosting.net";
    $conf['db_username'] = "$$";
    $conf['db_password'] = "*********";
    $conf['db_name'] = "$$";
    $conf['db_type'] = "mysql";
    $conf['db_prefix'] = "exp";
    $conf['db_conntype'] = "0";
    $conf['system_folder'] = "system_folder_name";
    $conf['cp_url'] = "http://firenews.net/syatem_folder_name/index.php";
    $conf['doc_url'] = "http://expressionengine.com/docs/";
    $conf['cookie_prefix'] = "";
    $conf['is_system_on'] = "y";
    $conf['allow_extensions'] = "y";
    $conf['multiple_sites_enabled'] = "n";
    $conf['tag_module_parse'] = "linebreak";
    $conf['tag_module_convert_case'] = "y";
    $conf['tag_module_enable_tag_form'] = "y";
    ?>

    Namely changing 168 to 169.

    I re-uploaded the saved language, modules and plugins folders

    Now on to tackle the Extensions:

    ext.cp_jquery.php is already there.

    Added back the following via new downloads:

    Edit alert (ext.edit_alert.php)

    Could not get a new file for LG Image Preview (ext.lg_image_preview_ext)
    Could not get a new file for LG Social Bookmarks (ext.lg_social_bookmarks_ext)
    Could not get a new file for LG Live Look (ext.lg_live_look_ext)

    (I have the above three archived, but avoided uploading in case there are errors within).

    The only other one I have/had is the Solspace Tags extension. They initially did not recognize me as a user, so I have emailed for download permission.

    Do the above steps look correct?

    Should I be looking at running upgrade or install next?

    I wanted to spell out my steps so far and have you guys take a look before the next action.

    Thanks.

  • #40 / Jun 28, 2010 8:07pm

    Brandon Jones

    5500 posts

    Since your database was aleady at 1.6.9 (it was just config.php that said 1.6.8) you don’t need to run the updater. So, delete the system/updates/ directory and system/update.php file from your server.

    In config.php I would change

    $conf['allow_extensions'] = "y";

    to “n” and make sure you can login before extensions even enter the picture.

  • #41 / Jun 28, 2010 8:57pm

    cfp700

    89 posts

    In my system folder, I now have:

    (folders)

    cache
    core
    cp
    db
    dictionary
    extensions
    fonts
    language
    lib
    modules
    plugins
    templates
    translations
    utilities

    and the single file:

    config.php

    Trying to access control panel I get a 403 error.

    Seems like I’m missing some files(?)

  • #42 / Jun 28, 2010 9:02pm

    Brandon Jones

    5500 posts

    Yes, the 403 is caused by the lack of an index.php file in your system directory.

    Copy /system/index.php from the EE download package over to /system/index.php on your host. Do NOT copy the index.php from the root folder of the EE package; the two are different. Let us know how it goes.

  • #43 / Jun 28, 2010 9:14pm

    cfp700

    89 posts

    Finally, a little bit of progress!

    I get an unstyle log-in that says version 1.6.9 Build 2010430.

    I can log in, and then I get an unstyled control panel.

    (this is the first sighting of the control panel in about two weeks, so we’ll consider that a small victory!).

    And my templates are still there.

    Just to clarify, my themes folder is in the root directory now, not the system folder.

  • #44 / Jun 29, 2010 1:49am

    John Henry Donovan

    12339 posts

    cfp700,

    Ok I did as Brandon suggested and changed the allow extensions to ‘n’ and I was able to log in. What I did find was that you server path to your theme folder was incorrect. I have since changed this and now you can see your theme.

    Next step is in your config.php file change set your allow extensions setting back to ‘y’

    $conf['allow_extensions'] = "y";

    When you go back tot he control panel it is going to be looking for the Tag extension. I think you may just have deleted the extension and not uninstalled from control panel. Try uploading it again into the extension folder and see how far that gets you.

    Does that make sense?

  • #45 / Jun 29, 2010 12:08pm

    cfp700

    89 posts

    Yes, makes perfect sense.

    If you look at my post #38, I loaded the themes into the root directory. Is that not the correct spot?

    I will try and reload the Tags from Solspace and advise.

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