Thread

Hi there,

I am having some issues with the “notify me” function. When I have it turned, posting a comment to the weblog is extremely slow. I do have 450 subscribers to the blog. What happens is that the page is just sitting there in loading mode and I am waiting for it to refresh. I am using SMTP to send the mail. Is this problem dues to the amount of users subscribed? Should the mail action not just happen in the background? Any suggestion on how I can overcome this problem? Much appreciated!

J.

Hi jdevin,

Which version and build of EE are you using? What platform are you running EE on (Windows or Linux server)? What are your email settings?

Cheers

Greg

Hey Greg,

I am running 1.6.8 Its running on a linux server and I am using smtp for mail.

Cheers
J.

jdevin,

Are you running any third party modules or extensions?
If you use your Communicate module do you experience any noticeable slowing down?

Yep I am running: Diggie, User, Fabee and Weever
I use communicate to send out a weekly newsletter. The process takes 20-30 minutes to get them all send out to all the members.

jdevin, try temporarily disabling extensions (via the green button in the Extension Manager) before you send your next batch and see if that has an impact. If not, try using PHP Mail instead of SMTP if that’s an option.

For the last 2 weeks I have send my newsletter out. It took about 1.5 hours to get through it. At the end I got the following error. I went back and checked and for both newsletters it says it send 400 emails. When starting the process it said it was sending 486 emails.

here is the error;

Debugging Message
220 mx-out.daemonmail.net ESMTP ready.

hello: 250-mx-out.daemonmail.net hello 124283 [139.142.12.105], pleased to meet you.
250-AUTH=LOGIN CRAM-MD5 PLAIN
250 AUTH LOGIN CRAM-MD5 PLAIN

from: 250 ... Ok.

to: 501 Syntax error in parameters or arguments.

Failed to Send Command. Error: 501 Syntax error in parameters or arguments.

data: 503 Bad sequence of commands.

Failed to Send Command. Error: 503 Bad sequence of commands.
500 Command unrecognized.
Failed to send SMTP email. Error: 500 Command unrecognized.
Unable to send email using SMTP

As Brandon suggested, have you tried using PHP Mail?