Thread

Hello,

I have EE 1.6.8 on an Apache Server. I use also Solspace Tracker Module and Silentz Entry Rating.

My hosting provider reports that from the beggining that they have hosted my website, they can see in apache logs that kinds of errors:

(my system folder has been renamed in private folder when I installed EE)

mv: cannot stat `/space/www/www.ZZZZ.org/data/htdocs/private/cache/page_cache’: No such file or directory
mv: cannot stat `/space/www/www.ZZZZ.org/data/htdocs/private/cache/page_cache’: No such file or directory
mv: cannot stat `/space/www/www.ZZZZ.org/data/htdocs/private/cache/page_cache’: No such file or directory
rm: cannot remove directory `/space/www/www.ZZZZ.org/data/htdocs/private/cache/db_cache_delete/6d0ca1b0d8d74b631b60731de39ae8af’: No such file or directory
rm: cannot remove directory `/space/www/www.ZZZZ.org/data/htdocs/private/cache/db_cache_delete/6d0ca1b0d8d74b631b60731de39ae8af’: No such file or directory
rm: cannot remove directory `/space/www/www.ZZZZ.org/data/htdocs/private/cache/db_cache_delete/6d0ca1b0d8d74b631b60731de39ae8af’: No such file or directory
rm: cannot remove directory `/space/www/www.ZZZZ.org/data/htdocs/private/cache/db_cache_delete/8969283ac20f1deea91c83ebdca9889e’: No such file or directory
rm: cannot remove directory `/space/www/www.ZZZZ.org/data/htdocs/private/cache/db_cache_delete/8969283ac20f1deea91c83ebdca9889e’: No such file or directory
rm: cannot remove directory `/space/www/www.ZZZZ.org/data/htdocs/private/cache/db_cache_delete/8969283ac20f1deea91c83ebdca9889e’: No such file or directory

Maybe this errors come from Solspace Tracker Module or Silentz Entry Rating, I can’t disabled them because this is a production Website.

Any ideas about what I could do to investigate a bit more and answer to my hosting provider?

Entry Rating doesn’t use any caching.
That messages do seem to stem from native EE use though.

EE will try to delete the contents of its cache folder on occassion, no matter if you actually use caching or not and it looks as if PHP has insufficient access rights to perform this task.

Thanks for the assist, silenz.

Fabrice, manually remove all the folders from your /system/cache folder and keep just the index.html file. Make sure the folder for /system/cache is set to 777, and see if the problem happens again.

Thank you both for your answer.

I’ll do this and keep you posted.

Regards from Paris

We’ll be here!

Hello Sue,

I am really sorry, but deleting folders haven’t solved the pb (from sFTP or Clear Cached Data feature in Administration panel).

Cache folder is also 777 access.

From recent log provided by my hosting, here is the 4 types of errors we have:

rm: cannot remove directory `/space/www/x/data/htdocs/private/cache/page_cache_delete/daf5ce0534915580ba82479463d7c6f2': No such file or directory

rm: cannot lstat `/space/www/x/data/htdocs/private/cache/page_cache_delete/f953a6a2ed9315aabbc41e2ca2964b7d': No such file or directory

rm: cannot chdir from `/space/www/x/data/htdocs/private/cache/page_cache_delete' to `ab5f0c0f934593398e175221157d71ac': No such file or directory

mv: cannot stat `/space/www/x/data/htdocs/private/cache/page_cache': No such file or directory

Wouldn’t be possible to just add some code in the cache template functions file?

Something like this:

if folder or file exist {
   delete cache directory
}

EE uses db_cache as a folder name, not db_cache_delete. Hmmm…

I have both folders: db_cache_delete and db_cache.

What is strange is that errors occurs in all folders.

Anyway you are right, it means that problem is not in EE but in another module or tools.

Thanks you for your help Sue.

I’m going to go ahead and close this out for now, but we can re-open if needed.