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Hi rmedek-
It sounds like the client may be having some PHP memory limit issues as well.

Here is a Wiki post about memory limits.

Does this help?

The PHP memory limits were being hit because the file max sizes weren’t being respected. I figured out that the site could resize an image of about 3000px square before it bonked, so I set the max sizes at 3000. So PHP memory is an issue but not the problem—I don’t want to set memory limits higher than they are now (very, very high).

I just told the client not to upload anything larger than 3000px for now. 😉

Out of curiosity what is the PHP memory limit set to?

And the entire image needs to be uploaded to the server, before EE can determine its size (width), so if the server bonks out before the image is uploaded, EE can’t determine its width.

Out of curiosity what is the PHP memory limit set to?

2000MB.

the entire image needs to be uploaded to the server, before EE can determine its size (width), so if the server bonks out before the image is uploaded, EE can’t determine its width.

For what it’s worth, I only brought up the PHP issue because that’s how I knew there was a problem. When I tested it later I successfully uploaded a 3500px wide image without crashing the server with max sizes set to 3000.

But knowing now that the image needs to be uploaded first makes the max sizes a moot point since the only purpose of setting them was to prevent the server from crashing. So for me everything’s solved, in a way. 😉

Okay, thanks for the explanation!

You could try setting “Maximum File Size” this should help prevent PHP memory errors.

wrong thread…

msfarrel, k 😊 Gonna close this old thread out.