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Hey all,

I’m having an issue with my contact form - it doesn’t seem to post - well actually VERY occasionally it does which is just plain odd! I wonder if someone would look at my code and offer a suggestion? Thanks
Shell

Here’s my code:

{exp:email:contact_form user_recipients="false" recipients="myemailaddresshere" charset="utf-8" return="http://www.getashot.co.uk"}

<label for="from">Your Email:</label>

<input type="text" id="from2" name="from" size="40" maxlength="35" /></p>

<label for="subject">Subject:</label>

<input type="text" id="subject2" name="subject" size="40"  /></p>

<label for="message">Message:</label>

<textarea id="message2" name="message" rows="8" cols="30"></textarea>

<input name="submit" type='submit' value='Send' /></p>

{/exp:email:contact_form}

shellfish, make sure you can send email via Communicate first.

Does that help?

Hey Sue,

Just tested mailing through the communicate area which works fine

Any thoughts?

Shell

Were you mailing to the same email address you tried in the contact form?

No a different one - shall I give that I try?

Just tried another email through the communicate and still works fine

What version and build are you on? Do you’ve got a link?

Hey,

I’m running on:  ExpressionEngine v 1.6.4

Here’s the link:

http://ow.ly/xEgN

Thanks

Shell

Did it ever work, breaking all of a sudden, or are you trying to get it to work for the first time? Also, if at all possible, consider upgrading. 1.6.4 is almost a year and half old. Software has a shelf life, too 😉

Yes, it did work for me at first but then a site visitor said it wasn’t working and now it isn’t working for me either - very odd

I just sent a test message: I got a success message, which means that EE has successfully handed the mail off to the server, which has accepted it for delivery. Do you have access to your mail server’s logs? Or can you ask your host about it? It sounds like a potential issue with your mail server setup.

Ok cool - will give my hosting company a call.

Thanks for your help

Shelley

I see my test message did get through… so, EE seems to be working. Perhaps obvious, but have you checked spam folders and such? Let us know how you get on…

Hey,

Finally got the following info from the hosting company regarding my form posting issue.

FAQs
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PHP Sendmail Help

PHP send mail scripts - Update. Possibly one of the most popular ways to send a form submission is the use of the PHP mail function. Due to a recent server update customers who choose to use this method will need to include an extra variable in their code.

What needs to be included is;

1. A variable that tells the script where the email is being sent from; For example; $SendEmail ="[email protected]";
2. Adding this variable onto the end of the mail() function. Below is a very basic php script, I have included the extra entries in italic.

$nameField = $_POST['name'];
$emailField = $_POST['email'];
$SendEmail ="[email protected]";
$body = <<< EOD

Name: $nameField
Email: $emailField
EOD;

$headers = "From: $emailField\r\n";
$headers .= "Content-type: text/html\r\n";
$sucess = mail($webMaster, $emailSubject, $headers, $body, '-f'.$SendEmail);

The important part here is the '-f'.$SendEmail at the end of the mail() function. The '-f' although not a php command is a sendmail parameter that is telling our mailserver the mail is being sent from the $SendEmail address and nowhere else.

Can anyone advise me on whether I can add a parameter that does this to the existing EE contact form tag or should I re-code the forms in PHP?

Thanks

Shelley

What email protocol are you using? Sendmail? PHP Mail? Also, you probably should upgrade to the latest version and build, there were q few email related changes if I recall.