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Look out for duplicate email subscriptions?

October 21, 2009 2:02pm

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  • #1 / Oct 21, 2009 2:02pm

    DavSam

    72 posts

    Does Mailing List or FreeForm module look out for, or prevent duplicate email addresses? Couldn’t find info on this topic in Knowledge Base or Forums so could someone shed light on this? I see in Mailing List several email duplicates. Does communicate module automatically eliminate duplicate addresses when sending something out?

  • #2 / Oct 27, 2009 1:35pm

    DavSam

    72 posts

    Does Mailing List module look out for, or prevent, duplicate email addresses? I see in Mailing List several email duplicates. Does Communicate module automatically limit outgoing emails to one per address? Can someone shed light as couldn’t find answers in User Guide or forums.

  • #3 / Oct 27, 2009 4:41pm

    Ingmar

    29245 posts

    It does not. If there are multiple subscriptions with the same mail address, multiple emails will go out to that address.

  • #4 / Oct 27, 2009 4:43pm

    DavSam

    72 posts

    Really! How do other ExpressionEngine users deal with this problem? Usually email software programs have such procedures built in as not to aggravate subscribers or spamming difficulties. Any suggestions?

  • #5 / Oct 28, 2009 3:47pm

    DavSam

    72 posts

    Hello, anybody there who can enlighten me on how to send out email through ExpressionEngine to mailing list (list of subscribers in Mailing List module) without sending duplicates? What are usual procedures that ExpressionEngine users do when sending out a mass email i.e. a e-newsletter?

  • #6 / Oct 28, 2009 3:48pm

    DavSam

    72 posts

    Anyone out there who can enlighten me on usual procedures an ExpressionEngine user takes when sending out a mass email i.e. e-newsletter through EE’s Mailing List module without sending same email to same user more than once?

  • #7 / Oct 28, 2009 4:36pm

    Ingmar

    29245 posts

    I am afraid the mailing list is a rather simple module: after submitting an address a double opt-in challenge is sent out, and if replied to to, the address is added to the list. That’s it. I usually send newsletter to member groups (who have chosen to accept such mail), and you can prevent dupes there.

  • #8 / Oct 28, 2009 4:38pm

    DavSam

    72 posts

    What do you mean by sending newsletter “to member groups”?

    Also is there a simple way to export addresses from mailing list to csv file (in excel for example) to search for duplicates, then delete duplicates manually from Mailing List module?

  • #9 / Oct 28, 2009 4:39pm

    Ingmar

    29245 posts

    The “Communicate” tab can send mail to specific member groups. Also, I merged with the thread in “General” - no need to double post.

  • #10 / Oct 28, 2009 4:42pm

    DavSam

    72 posts

    I know I can use “Communicate” to send email to a specific “Mailing List” but need to find way to prevent duplicates, even manually if need be. Is there a way to export from Mailing List to sort, for example, in excel for duplicates. I can always go back into Mailing List and delete the duplicates manually.

    As for thread in General - no one was answering my question and I wasnt sure where the right place was since there is no ‘Mailing List’ or ‘Communicate’ room on your Forum.

    Can anyone help me. Or is ExpressionEngine simply not the ideal program to send out enewsletters? What exactly is ExpressionEngine other than a basic CMS?

  • #11 / Oct 28, 2009 4:52pm

    Ingmar

    29245 posts

    I know I can use “Communicate” to send email to a specific “Mailing List” but need to find way to prevent duplicates, even manually if need be.

    What I meant was sending mail to a whole user groups (all “Members”, say) as opposed to a mailing list. “Send to Member Groups” instead of “Send to Mailing Lists”, so to speak.

    Is there a way to export from Mailing List to sort, for example, in excel for duplicates. I can always go back into Mailing List and delete the duplicates manually.

    Yes, of course. This article should get you started; once you have a list of mailing addresses, you just need to find the duplicates.

    Or is ExpressionEngine simply not the ideal program to send out enewsletters

    It’s certainly not its main purpose, no. It serves basic needs well, I found, but if you require more sophistication a different, specialized solution might be worth considering.

  • #12 / Oct 29, 2009 10:29am

    DavSam

    72 posts

    What’s difference between “Mailing List” and “Member Groups”?

    I did see the ‘Export Mailing List’ document:
    1) how I set up a “template”. Is there instructions for this?
    2) Not sure how to “Use your list_id to match the list you want to export.”
    3) How to “View the rendered source of your template in your web browser”

    Is there documentation on these items? Sorry to be such a nuisance, I’m a tackler for step-by-step type of instructions.

    Yes, I am seeking only basic way of sending newsletter to one of the “Mailing List”. The Communicate send a email enewsletter & template preformatted, all I need to do is pick a Mailing List and submit.

    Right now I am looking to how I can keep eye on, and eliminate duplicates manually. Your patience & help in giving step by step instructions on these items above (or any other approach) would be gratefully appreciated.

  • #13 / Oct 29, 2009 10:43am

    DavSam

    72 posts

    Ingmar, one EE developer states “Communicate/Mailing List DOES de-dupe your contacts on a per-list basis (http://expressionengine.com/docs/cp/communicate/index.html). If you’re sending to multiple lists and/or member groups, then you might run into duplication.”

    If this is the case, this is the answer I needed. Where do I find documentation that confirms this statement?

  • #14 / Oct 29, 2009 12:57pm

    Boyink!

    5011 posts

    Seems like you could setup a quick test and see what happens…

  • #15 / Oct 29, 2009 1:05pm

    DavSam

    72 posts

    Ingmar, help me here:

    http://expressionengine.com/docs/cp/communicate/index.html, under “Recipient” heading, note last sentence which seems to confirm what another person had stated: (note LAST sentence):

    Recipient
    The email address of the recipient. When sending to multiple addresses, please separate each address with a comma (ex: .(JavaScript must be enabled to view this email address), .(JavaScript must be enabled to view this email address)). If you are sending this email to a member group or mailing list (see below), then you may leave this field blank. However, you may also fill it out and thus include more emails than just the ones in the member group or mailing list. Before sending the email, the program will check and remove all duplicate email addresses to ensure that multiple emails are not sent to the same user.

    Please reconfirm that this is the case (which makes perfect sense to me for any basic email program).

.(JavaScript must be enabled to view this email address)

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