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I know there are lots of Twitter users here, so I thought I’d run this problem by you all.

Though not a Twitter user myself, we’re moving toward incorporating Twitter in our online information flow. So Tuesday I created a new Twitter account for that use. Everything worked fine.

But later, when I attempted to log in again, it wouldn’t let me. Kept saying that my user and/or password were incorrect. I tried variations too many to count, so often that Twitter eventually locked me out for a while.

I’ve tried twice to reset the password (obviously, the user is correct), but have never received the promised email.

I posted to Twitter’s help system and received a canned email stating it might take 5-7 days to see to things. Yikes! Then a short time later I received another email from Twitter with a list of things to try — all of which required being logged in the first place. So it’s obvious that was a canned email as well.

The account itself and the single test posting I made do show up, I just can’t log in now, and I have no further recourse. I could try creating another account, but this one has the user name we want. Plus, then we’d have two “official” accounts, and that might cause confusion. (Can’t delete the account because I can’t log in.)

So ... 1) any advice on what to do, other than wait 5-7 days and hope they get back to me, and 2) are such technical snafus common with Twitter? If so, we maybe should rethink our Twitter plans.

I had a similar problem with Twitter which took weeks to resolve. I figured it would be best just to wait it out until the Twitter fad died.

😊

Yeah, Twitter’s the latest online darling for sure.

I’ve never been too impressed with it, but I can see some value in it to institutions such as ours for information distribution (weather closings, scores, registration announcements, etc.). And for separate offices and divisions on campus as well.

We’re also looking at (as in thinking about) some kind of opt-in cell phone text messaging for certain things.

Guess I’ll just wait and see if they get back to me.

Since you’re dealing with a college you might want to check out http://alive.okwu.edu/—done by some of my local geek buds here in Holland.

Well, this morning I received all the password reset emails I had been expecting from Twitter for two days. Of course, by then they had long since timed out. But that served to show me that both my user name and email address had been entered correctly, and at least something was working again.

So I quickly went to Twitter and reset my password again. This time the email arrived almost instantly, and the reset worked. So I’m now logged in and functioning normally.

Such are the strange ways of the Net, eh?  😏

Since you’re dealing with a college you might want to check out http://alive.okwu.edu/—done by some of my local geek buds here in Holland.

That’s cool, Boyink! We had talked about doing something similar — in so far we listing campus Twitters, bloggers, etc. — once more folks begin taking part. But the heart of that site is its ability to pull in everyone’s tweets into a college “feed” of sorts. Is that custom?

Wow. That was fast. It didn’t even take a week. Or so.

Wow. That was fast. It didn’t even take a week. Or so.

I was surprised, too. I should have such luck with the lottery!