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Captcha Not showing

December 26, 2008 11:31am

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  • #1 / Dec 26, 2008 11:31am

    fanderson

    899 posts

    I am having trouble with Captchas not showing up.

    I read an earlier forum entry on the topic and tried the test the Robin suggested and it appears I am missing something, either in the path or with the captcha images.

    I have set the preference to require captcha for logged in users and I am using the following captcha code:

    {if captcha}
    Please enter the word you see in the image below:
    {captcha}
    
    <input type="text" name="captcha" value="" size="20" maxlength="20" style="width:140px;" /></p>
    {/if}

    The captcha does not show up. When I tried Robin’s test to check the captcha paths I get the following results:

    Testing 1,2,3….
    no imagejpeg functionno gd

    I would appreciate some direction on resolving this.

    thanks.

  • #2 / Dec 26, 2008 11:54am

    Sue Crocker

    26054 posts

    Forrest, the errors you are seeing mean that you don’t have two functions installed. This bit of code doesn’t have anything to do with paths per se. Other parts of the script do that.

    Have you contacted your host about this? Did it used to work?

  • #3 / Dec 26, 2008 11:57am

    fanderson

    899 posts

    Sue,
    It worked before but I had to move the entire site to a new host/server.

    What exactly is missing here? Is it something in the installation or with the host?

    Thanks,

    Forrest

  • #4 / Dec 26, 2008 12:03pm

    Sue Crocker

    26054 posts

    Let’s have you do something first.

    In your EE control panel, go to Admin ›  Utilities ›  PHP Info

    Search for: GD Support - it should say Enabled. Right below that you should have GD Version with a version number next to it.

    Further down is JPG Support - should also say Enabled.

    Do you have those values?

  • #5 / Dec 26, 2008 12:10pm

    fanderson

    899 posts

    Sue,
    Both items are missing from the PHP info page. I’ll contact the hosting provider and see if I can get that corrected.

    Thank you.

    Forrest

  • #6 / Dec 26, 2008 1:04pm

    Pascal Kriete

    2589 posts

    Great.  Let us know when they get back to you.

  • #7 / Jul 06, 2010 5:39am

    John Henry Donovan

    12339 posts

    Closing old thread

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