Report Bug

If you are experiencing a problem and do not have reproducible steps to demonstrate the bug, please submit a support ticket for assistance before posting to the Bug Tracker. Support is not provided in the Bug Tracker, and posts made in attempt to gain assistance will be removed without notice.

  • Make sure this is a bug. The best way to do this is to review the appropriate section of the User Guide, check your preferences, and look for typos. We strongly suggest you submit a support ticket if there is any doubt that this is a bug and not a user or server error.
  • Check the list of recently reported bugs and/or perform a bug search to see if its already been reported.
  • Tell us what you expected to happen that didn't. For example, "I thought doing this task would produce this result."
  • Then explain what actually happened. "But instead, something else happened."
  • Be sure to include any error messages.
  • If possible provide a URI where the bug can be reviewed.

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