An increasingly common complaint among users who own lots of copies of ExpressionEngine is how hard it is to manage their renewals. The problem stems from the fact that when you buy EE, it’s licensed to you, not to a particular domain. You can install it anywhere you want as long as you only run one installation with that license.
So when we send out a renewal notice to someone stating that license number XYZ is going to expire, often, if they run lots of EE sites, they’ll have no idea which one of their installations we’re referring to. To make matters worse, our download area wasn’t very good at helping users figure that out, especially since we don’t track where a license gets installed.
It finally became clear that we needed to do something about this, so I spent the past couple days going through our entire store/download/renewal process and improving it.
The biggest change is to our download area. I reorganized that page so that it displays better information and is sortable. I also and added a “notes” field that lets users store their own information about each license.
Hopefully, especially if you are among our multi-license crowd, you’ll find the new changes helpful.