What is this form, how is it being generated?
This is a custom ‘edit profile’ form, generated with the Solspace User module.
We need to find out why this one form is causing people problems but your others do not.
Differences with this form:
- only form NOT using captcha. I don’t think the error can occur if captcha is enabled because the ‘incorrect captcha’ error gets thrown first.
- only form that doesn’t redirect to a ‘Thanks’ page after submission… just stays on the same page so they can keep editing.
- only form with a login conditional: if not logged in, login form; else, profile form. Perhaps the page isn’t refreshing properly after login?
- only form that requires login (session type = cookies only)
That’s all I can think of as far as differences. I’ve tried to recreate the error about 40 times, and only got it to happen twice (by leaving the page and then returning via the back button). Doesn’t seem to occur in any definite pattern that I can see.