Thread

I’m completely stumped.  I totally cannot figure out how to turn on captcha’s.  I have the following code on my submission form…

Name: (required)

            <input type="text" name="name" value="" size="40" />
            Email: (required)

            <input type="text" name="email" value="" size="40" />
            URL: (optional)

            <input type="text" name="url" value="" size="40" />
            
            <textarea name="comment" cols="70" rows="6">{comment}</textarea>
            <input type="checkbox" name="save_info" value="yes" {save_info} /> Remember my personal information
            <input type="checkbox" name="notify_me" value="yes" {notify_me} /> Notify me of follow-up comments?
            {if captcha}
            Please enter the word you see in the image below:
            {captcha}

            <input type="text" name="captcha" value="{captcha_word}" maxlength="20" />
            {/if}
            <input type="submit" name="submit" value="Submit" />
            <input type="submit" name="preview" value="Preview" />
            </div>

Captcha folder is set to 777, and turned on in CP.  Siteground is my hosting provider.  Any advice would be really great!  Thanks!

Can you let us know what version and build of EE you’re on, as well as a link to the page?

Hi Lisa.. I sent you a PM with details.  Thanks!

gesoneguy- is this one squared away?  And if not- the Kblog has a few tips that may help.  Have you run through those?

Hi Robin.  I double checked all the items listed below, but still no luck.  Did I plug the correct expressions into the code (above)?  I’m totally stumped.  I’ll send you a PM with the link.

- the path and/or URL to the CAPTCHA directory is not specified correctly under Admin > Captcha Preferences
- images/captchas/ directory (or whichever is specified) is not set to 777/writable
- the server does not support True Type Fonts (try turning the option off under ‘Admin > Captcha Preferences’)
- GD library isn’t installed and/or working correctly
- system/lib/words.php file doesn’t exist

Cool- took a look at the rendered page- it’s not showing the

{if captcha}
            Please enter the word you see in the image below:
            {captcha}

            <input type="text" name="captcha" value="{captcha_word}" maxlength="20" />
            {/if}

Bit.  If it was just the images borking, we’d still see the ‘Please enter….’ stuff.  So- since it’s not, it suggests that if captcha conditional is ‘false’- meaning captchas aren’t required for that weblog, that entry, something along those lines.

You can kind of ignore the image bit at this stage- we just need to get the ‘Please’ bit showing and can go from there.  Triple check the entry- is it set to require captchas?

Wow.. I’m such a noob.  I totally just realized there are preferences for each weblog setup… I kept thinking it was in the global settings.  OK.. so I turned CAPTCHA’s on under the weblog managment… and I can now see the text, but no image is appearing.  Any ideas?  Thanks so much.

Hi, gesonguy, glad Robin was able to work with you on this.  You made a checklist of things above, but I’m not sure what you actually tried.  Can you double check all the items in this kb entry and make sure that they all look correct?

As above… checked and they’re all correct.  I use Siteground, and GD Library is installed and running on the server.  TT is off.  Folder is set to 777.  And paths are correct.  Captcha images still not showing.  Thanks.

What do you have set as the path to your captcha directory? Also, is image resizing working, say in the Publish file upload area?

Can I just add that I encountered exactly the same problem as gesoneguy here but suddenly realised that the reason nothing was appearing, was that I had the captcha set NOT to appear for logged in Members, and of course because I am logged in to CPanel, its like I’m logged in. So either log out, or change it to show even for members and you will see your captcha!

emilyh, thanks for chiming in. Very helpful advice.

Closing older thread.