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MSM Installation Difficulties on a Plesk Server

February 22, 2008 10:46am

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  • #1 / Feb 22, 2008 10:46am

    heatherkate

    20 posts

    Hi.  I am setting up MSM on a Plesk server where my primary domain with EE 1.6.0 installed is hosted on a single IP.  I am getting an error after moving the path.php and index.php files and after editing the path.php file with the correct server path where the backend files are stored:

    $system_path = "/var/www/vhosts/myprimarydomain.com/httpdocs/system/";

    When I go to the new domain, my error message states

    The system path does not appear to be set correctly. Please open your path.php file and correct the path.

    but at one point it said “disallowed file extension.”  By this point I have actually tried several paths, but I am confident that is not the problem.

    I started all this in December, and after reading this thread and working extensively to resolve the problem, I hit a brick wall and had to go on to my paying work.

    I am trying to remember everything I have done at this point.  Essentially, I followed all of the advice in the above linked thread, including turning safe_mode off.  I turned on error reporting and got none.  I then followed my host’s recommendation to enable pear via SSH, which was very very similar to the commands mentioned in the above linked thread.  Since I am running a virtual server through media temple, they basically gave me the, “Here’s our best suggestion, but you’re on your own” thing.

    At this point, I don’t know what to do, and I’m having to re-read the manual just to get my brain back in gear. I’m so ready to get to building my site!

  • #2 / Feb 22, 2008 2:33pm

    Lisa Wess

    20502 posts

    What is the path where your second Site is hosted?

    Also, it’s very possible that you have a mismatch between the MSM files and EE - I’d recommend updating EE to 1.6.2, and re-downloading/uploading the MSM files, to make sure you’re not running into something there.

  • #3 / Feb 22, 2008 10:50pm

    heatherkate

    20 posts

    Well, I guess it’s at /var/www/vhosts/mysecondarydomain.com/

    It’s a top-level domain on the same server as the primary domain.

    I realized today that I need to update EE, so I will try that this weekend and see if it helps anything.

  • #4 / Feb 22, 2008 11:14pm

    nek4life

    32 posts

    You might be having problems with open_basedir problems.  Don’t know what hosting you’re trying to set it up on but I wrote a how-to on this thread for Mediatemple’s DV 3.0.  This might put you in the right direction it was also a Plesk install similar to what you’ve described.

    http://ellislab.com/forums/viewthread/70154/

  • #5 / Feb 24, 2008 12:01pm

    Robin Sowell

    13255 posts

    Check- this thread as well- also an MT VPS.  That one boiled down to an open_base issue- had to be tweaked for both sites.

    (And nek4life’s write up is invaluable!)

  • #6 / Feb 29, 2008 3:23pm

    heatherkate

    20 posts

    Okay.  Thank you guys so much.  I’m finally back to work on my own stuff now, so I’m updating EE at the moment.  Hopefully I’ll have time this afternoon to work through this issue.

  • #7 / Mar 01, 2008 12:37am

    heatherkate

    20 posts

    Update…I’ve updated to EE 1.6.2 and reloaded the MSM.  I followed nek4life’s article to a T for both domains, and angels were singing.  But now I have a new error.

    Site Error: Unable to Load Site Preferences; No Preferences Found

    I guess I’ll pilfer through the forum and look for an article on that.

  • #8 / Mar 01, 2008 12:55am

    heatherkate

    20 posts

    Yea!!  Fixed that one fast.  My Site_short_name was mismatched from the path.php to the control panel.

    Thanks to this thread.

    All my current problems are solved.  The MSM is working beautifully, and two sites are working beautifully.

    Thank you VERY much.  :lol:

  • #9 / Mar 02, 2008 11:09am

    Robin Sowell

    13255 posts

    Wheee!  Glad you got it figured out.  Plesk seems a bit tricky, so glad folks are sharing how they’ve done it!

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