Thread

Hello

I am getting a page can’t be displayed error when trying to edit or create a new category on the admin panel. I am not sure what the problem is, but i would appreciate it if you can shed some light to this
Attached is a gif of the error i am getting

Thanks

David Taiwo
Execunet

Hi, Execunet, welcome to the ExpressionEngine forums.

David, can you tell us which build/version of EE you’re running? You can find that information in the bottom of each control panel page.

Hello Sue,
Thanks for you reply. We are running expression engine v1.6.0 Build: 20070918. I hope this helps, looking forward to your reply

Thanks
David Taiwo
http://www.execunet.com

Are you logged in as a superadmin when it happens?  And you can create/edit categories fine via the ‘Admin- Weblog Admin- Category’ section?  Can you paste the url for that pop-up window- disguising the system folder name?  I can’t quite make it out in the image.

Hello, and thanks for your reply. Yes i am logged in as the superadmin, and No i can’t edit the default categories or Add new ones. Whenever i click on edit, i get the page can’t be displayed error. Unfortunatly the application is presently hosted on your dev site, and the outside world can’t access it due to firewall restrictions.

Any other help would be appreciated in trying to fix the problem

Thanks
David Taiwo

Just to clarify- is this a hosted trial account?

This is hosted. We just purchased the account, and we installed it on or linux dev server.
Everything works fine so far except that i can’t create or edit categories

DT-

Ah- I get it now.  Hm- ok, in the footer, what build and version does it show you’re running?  And if you go to ‘Admin- Weblog Admin- Category Management’ and click the ‘Add/Edit Categories’ link you get the 404.  Same deal if you click ‘add/edit categories’ when on the ‘Publish’ page.

If that’s all correct- first thing I’d do is make sure you are running the latest build- Build:  20070918.  If not- go ahead and upgrade.  If you are on the latest build, could be some file corruption.  I’d delete and then re-upload a fresh copy of the system/cp folder.  Let’s see what that gets us.  If it still does the same thing- let me know the url of the 404 page(s) that get displayed.  Disguising the domain as necessary.

Make sense?

Hello, I just read your instructions, and from the demo version that we first purchased, we were used to create categories from the Publish—> BlogName—> Categories—-> Edit Categories.I read your steps from your previous post, and was able to create a category using ‘Admin- Weblog Admin- Category Management’ and click the ‘Add/Edit Categories’. But the problem happens when you try to edit a category via the ‘add/edit categories’  on the ‘Publish’ page , then the 404 page occurs.

On our dev site, we installed ei on http://dev2.execunet.com/sbm/
(This is behind a firewall and you can’t access this)

what i noticed is that when you click on ‘add/edit categories’  on the ‘Publish’ page, a function called [removed]nullo() is called, and this opens a pup up window,but i also noticed that its trying to access EI on
http://dev2.execunet.com/?S=628a0f7f1c7c4323c947cc2664dce3a18cbfaa3&C=admin&M=blog_admin&P=cat

Now since EI is not on the root of my website, but in the sbm folder, that is where i think the 404 is comming from

PS: I am using the latest Build:  20070918, and i deleted and re-uploaded a fresh copy of os system/cp folder.

Hope this helps.

DT-

I think you’ve nailed it.  While I poke in the code to narrow down for dead sure how that popup url is constructed, do a quick check in ‘Admin- System Prefs- General Config’- focus on the paths there- in particular ‘URL to your Control Panel index page’.  That’s my first guess without looking at the actual code.

hello,
The path Url to my control panel index page is set to http://dev2.execunet.com/sbm/exec_system/index.php (This is behind a firewal for now don’t worry, and i will change this path when i move to production )

PS: I changed the system directory to exec_system as instructed in the doc.

Also just in case you need this, here are my settings on the dev server for EI
=================================================================
Name of your site ———————-  http://dev2.execunet.com/sbm/index.php
Name of your site’s index page ————index.php
URL to the root directory of your site ——http://dev2.execunet.com/sbm/
URL to your Control Panel index page —- http://dev2.execunet.com/sbm/exec_system/index.php
URL to your “themes” folder—-    http://dev2.execunet.com/sbm/themes/
Theme Folder Path   —-        /var/www/html/sitebuild/sbm/themes/

Let me know what you find out

I’m being dense- because it all looks good to me.  And I tracked down the pop-up link- but it’s not pulling from prefs that I could see.  I’m actually going to bump this to the crew.  I suspect I’m missing something obvious- but just not seeing it.  And for reference- the link I get for the proper popup on my site is:
http://mysite.com/system/index.php?S=0&C=admin&M=blog_admin&P=category_editor&group_id=3&Z=1

I’d bet if you just stick the system folder name in the url you’re getting?  It will display.  But that, of course, is not a fix.

Hey execunet.  If you view the source of the page main publish page (not the popup page), you should be able to find that link in there somewhere.  It’ll look something like this

<div class='itemWrapper' ></div>

Could you copy and paste what you see?

This is what i have

<div class='itemWrapper' ></div>

Thanks
David Taiwo
Execunet

whoops… looks like we were both victims of our forum’s security 😉

Could you put it into a text file and zip it up and attach it for me?