Thread

I’m having a slight problem…none of my users can view their Private Messages. 

They can send them. 
They are notified when they have new PMs. 
They can see a list of their PMs in their inbox, complete with subject, sender, etc.

When they click on the subject link, it returns a blank page with no source code.

I’m running v1.6 with v2.0 of the Discussion Forums with the default theme.

I have tried re-updating the Discussion Forums with the latest build, but with no success in fixing this problem.  Aside from this single issue, the rest of the functionality is working correctly.

Any pointers would be most appreciated.

When you uploaded the fresh files, did you do a fresh upload of the themes?  Could be a corrupted file there.  And can you replicate this?  If so, does switching to a different theme make any difference?

I did indeed do a fresh upload of the themes.  Switching between themes produces the same result.

Poop- do you have php errors showing for superadmins?  And if you view the page as a superadmin, you just get a blank page as well?  Also- what’s the url look like for the blank page?

ETA- to check if errors should show- go to ‘Admin- System Prefs- Output and Debugging’ you can set error display there.  Though on some servers, that setting may be overriden.

Additionally, if I attempt to change the URL to display a different message number, it produces the EE “invalid message” display correctly.  It seems that the problem is limited to displaying an actual, valid message.

Poop- do you have php errors showing for superadmins?  And if you view the page as a superadmin, you just get a blank page as well?  Also- what’s the url look like for the blank page?

ETA- to check if errors should show- go to ‘Admin- System Prefs- Output and Debugging’ you can set error display there.  Though on some servers, that setting may be overriden.

I do have it turned on for superadmins within EE, but have it disabled in the php.ini file on the server.  I’m changing that setting now to see if I can get it to throw an error.

I’ll post again when I have a result.

PHP Error Report:

Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 737280 bytes) in /fakepath/EESystem/core/core.spellcheck.php on line 802

Hmm…looks like it’s not the Forum Mod with the problem…it’s with the EE core.

It’s a memory issue- looks like your php memory is set at the default of 8mb- which is pretty lean.  I tend to use around 32MB for mine- but in part that’s due to having enough horsepower for image manipulation.

Can you up your php memory?  That should take care of the issue.  (And if it’s hitting the limit there, it’s likely to hit it elsewhere as well, so I’d want to up it a bit.)

Having never tweaked that setting before, can you give me any hints on where I can find that in the config file?

Nevermind…found it.  Heheh

Case closed…that did the trick.