I have spent the better part of a week researching and working with EE and I have more questions/comments for the team.
Before I start let me state the following:
>Read through most of the documentation
>Installed EE (core) on test site.
1.) First I would like to say that the install process was well thought out it. Over all it went very smooth and I had no issues. I especially like the script you have to test your webserver before installing.
2.) Is this product geared towards developers because that is the feeling I am getting? This seems to have a very large learning curve and so it is not something I can probably use for smaller clients. Although I understand the principles behind the architecture of the system increases the over all flexibility it seems so at the cost of being user friendly.
3.) Why when a user wishes to insert an image into a content page do they have to know the URL of the image. I have seen this done on forums before but in a client setting why doesn’t the software simply bring up a list of available images (with thumbnails) in a specified image folder. This in all honestly kills the deal for me. Basically a client using EE is going to have to type their URL and then find the image they wish to use amongst possibly hundreds or thousands of image depending on the site. I think this feature needs to be re-thought. A few suggestions would be a simple pop up listing all images in a directory with a search feature. Clicking on a particular image listing would show a preview or insert the image.
3.) I have found your use of terminology somewhat confusing. How do I explain the differences to a client between what is a “weblog” and a category and for that matter why they should use one over the other? Although I understand them in theory I cringe at the thought of trying to explain this to end users. Another example is the use of the term “Guided” and “Normal” in the “formatting” section of a forum post? In my opinion the terminology is confusing.
4.) Lack of import support. Most of the top web software companies offer import utilities for their clients. Wordpress 2.0, Vbulletin, and Constant Contact all have excellent import untilities to name a few.
5.) Support has been pretty good here in the forums and any emails that have been sent so nice job there.
6.) I would really like to see a better working demo and quite frankly one that I don’t have to shell out 10 bucks for. Apparently I am required to register for the 30 day trial in order to see all of the features such as the photo gallery. Can you at the least provide some screen shots of the photo gallery so I can show it to clients without having to register for a 30 day trial?
Those are some of my first impressions after spending a week working with EE and I thought you might be interested in hearing from a new user. My intent was not to offend anyone it was simply to provide the team with some (hopefully constructive) feedback on your product.
Thanks for you time.