I got Expression Engine Hosting about three weeks ago, as they ‘install’ Expression Engine. They did a pretty good job. But now that the new version of EE is released (1.6) they will not do an upgrade. Not even if I paid them! *shakes head*
I looked through the upgrade instructions, and seems pretty straight forward, though the prospect of working with these .php files has aged me considerably in the last day.
My question is this: Are these ALL the actual steps to complete the install?
Or, are there some steps omitted, which are so obvious to techies? I am not a techie, but can do simple html (if given instructions!) and can follow a recipe book.
Once I am in the midst of upgrading, if something goes wrong, is there “live chat” or some other option, where you could bail me out! (!!!)
Finally, (should have been first): Can I pay someone from Tech Support to do the upgrade for me? (in your spare time?) I am just not comfortable (and don’t have the budget) posting this on the jobs site!
achesandjoints.com
[Moderator Edit: Moved to Installation Problems forum]