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Only the blank page during the update from 2.7.2 to 2.9.2

December 12, 2014 5:02pm

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#1 / Dec 12, 2014 5:02pm

Ralph Segert
15 posts

I often updated Expressionengine for customers, but the following case makes a problem:

I wanted to make an update for the customer http://thomas-paul-zahntechnik.de from EE 2.7.2 to 2.9.2 and I followed exactly this steps:

https://ellislab.com/expressionengine/user-guide/installation/update.html

When I was done, I point different browsers to the Control Panel, but it is always the same thing happened: I see a blank page. I don’t understand this sudden trouble and I need your help in this case. What could be the reason?

The Cache I have previously deleted.

Thank you 😊