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Control Panel Dropdowns not working on fresh install (new client)

August 14, 2013 5:08pm

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  • #1 / Aug 14, 2013 5:08pm

    interactive @dvl

    144 posts

    v2.6.1 - Build Date: 20130506

    -Hosted with Eleven2
    -Site is on a temporary URL, actual site URL is currently in use
    -Have had issues with FTP timing out or hanging up
    -Server admins had to install EE but several of the site files did not upload
    -Had to use the file manager to restore missing files (CP still has no dropdowns)
    -Looks to be originating with the themes folder and dropdowns in the CP via js
    -Have installed/reinstalled 4 times

    Am quite frustrated and hoping someone here can give me some insight. Does anyone have any other suggestions? Thanks in advance. :ahhh:

    ~Melody @ DVL

  • #2 / Aug 14, 2013 5:24pm

    Rob Allen

    3105 posts

    It does sound like missing or corrupt js files, especially if you found FTP flaky.

    I would do a full delete of the theme folder and upload a fresh version, also a good idea to clear out ee cache for good measure, and your browser cache in case that’s still using old files (chrome and safari seem to have cache issues sometimes).

  • #3 / Aug 14, 2013 5:37pm

    interactive @dvl

    144 posts

    I have done all that 4 times. :down:

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