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Locked out Password reset not functioning

June 02, 2013 10:08pm

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  • #1 / Jun 02, 2013 10:08pm

    Stepher

    3 posts

    Greetings,

    My super admin password is not functioning. The “reset email” password emailer doesn’t seem to working. It’s not sending me emails. I can only log in with a general member account.

    I have access to the db via phpAdmin - I can see the row of exp_member rows etc . however, I’m unsure how to either:
    a) edit the admin account’s password (I don’t understand about Salting and such) :: can I just delete the salt, and change the password?

    b) or could I create another row and insert a new user in the db? Again, what do I do about the salt row

    c) I can’t think of another way actually.

    Any suggestions, solutions to getting my admin account password reset would be fantastic.

    Steph

  • #2 / Jun 11, 2013 11:25am

    Stepher

    3 posts

    Greetings all.
    This video is exactly what I needed to fix the issue above.
    http://vimeo.com/32597376

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